Summary
Overview
Work History
Education
Skills
Timeline
Generic

LYDIA PESINA

Dallas,US

Summary

Customer Service Representative with extensive experience at Northlake OB/GYN, specializing in complaint resolution and customer relationship management. Proven ability to enhance productivity through effective problem-solving and energetic support. Skilled in training development and team leadership, consistently delivering exceptional service and ensuring high client satisfaction.

Overview

22
22
years of professional experience

Work History

Customer Service Representative

Northlake OB/GYN
Dallas, US
11.2001 - 08.2023
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved accounting, service and delivery concerns.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Cross-trained and provided backup support for organizational leadership.

Education

High School -

North Mesquite High School
Mesquite, TX

Skills

  • Complaint resolution
  • Research and analysis
  • Adaptability and flexibility
  • Team leadership
  • Employee scheduling
  • Training development
  • Verbal and written communication
  • Customer relationship management
  • Problem solving
  • Time management
  • Attention to detail
  • High-energy attitude
  • Data collection

Timeline

Customer Service Representative

Northlake OB/GYN
11.2001 - 08.2023

High School -

North Mesquite High School

Similar Profiles

CREATE PROFILE