Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Lydia Purnomo

Seattle,WA

Summary

Results-driven operations professional with extensive experience in retail management and vendor relations. Proven track record in optimizing procurement processes and enhancing both customer and vendor experiences. Possessing strong leadership skills with a focus on team development and operational excellence

Overview

10
10
years of professional experience

Work History

Senior Operations Associate

Brilliant Earth
10.2020 - Current
  • Analyze market trends to inform asset purchasing strategies and optimize inventory management
  • Collaborate cross-functionally to streamline processes and enhance overall operational efficiency
  • Oversee quality assurance of online diamond inventory to ensure product listings are accurate and up to date, enhancing customer experience
  • Manage relationships with more than 90 vendors, ensuring effective collaboration and alignment with company goals

Assistant Store Manager

Forever 21
07.2018 - 01.2020
  • Assisted in daily store operations, including sales strategies and staff management, leading to a 15% increase of annual sales
  • Trained and developed team members to provide exceptional customer service and maintain store standards
  • Managed inventory control and visual merchandising to maximize store performance
  • Implemented a comprehensive two-month store closure plan, ensuring a smooth transition and minimal disruption to operations

AQUA Shop Manager

Bloomingdales
06.2017 - 07.2018
  • Successfully reversed a previous year's sales deficit by developing promotional strategies, optimizing inventory management, and enhancing customer engagement through personalized service
  • Organized and executed several in-store pop-up events to promote new seasonal launches, resulting in an increase of sales

TOPSHOP Brand Specialist

Nordstrom
01.2015 - 05.2017
  • Tailored service to meet client needs, fostering strong relationships and encouraging repeat business
  • Specialized in TOPSHOP merchandise, leveraging product knowledge and analyzing sales trends to drive revenue growth compared to previous years
  • Uphold high visual merchandising standards to enhance shopping experience

Education

A.S - General Business

City College of San Francisco
San Francisco, CA

Skills

  • Vendor Management
  • Procurement Strategy
  • Inventory Management
  • Written and Verbal Communication
  • Team Leadership
  • Customer Relationship Management
  • CMS Platform
  • Problem Solving
  • Time Management
  • Prioritization

Projects

Product Handling Transition, Successfully coordinated the relocation of all product handling processes from the San Francisco headquarters to a processing facility in New Jersey. 

Digital Certificate Initiative, Led the initiative to eliminate physical certificates and implement a digital certificate program, reducing the company's carbon footprint and promoting sustainability. 

Vendor Media Compliance Project, Collaborated with vendors to ensure adherence to new media requirements, achieving uniformity across the website and enhancing the brand's online presence. 

Holiday Closure Management, Developed and managed a comprehensive holiday closure calendar, coordinating with vendors to maintain seamless operations and avoid disruptions during peak business periods. 

Cultural Events Organization, Organized and hosted a series of cultural events to promote team engagement and strengthen workplace community, resulting in improved employee morale and collaboration.

Timeline

Senior Operations Associate

Brilliant Earth
10.2020 - Current

Assistant Store Manager

Forever 21
07.2018 - 01.2020

AQUA Shop Manager

Bloomingdales
06.2017 - 07.2018

TOPSHOP Brand Specialist

Nordstrom
01.2015 - 05.2017

A.S - General Business

City College of San Francisco
Lydia Purnomo