Summary
Overview
Work History
Education
Skills
Certification
Interests
Languages
Timeline
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Lydia Shim

Hilliard,OH

Summary

Versatile and results-oriented professional enhancing client well-being and offers a strong work ethic. Uses organizational and team collaboration skills to improve processes. Skilled in customer service and self-development, demonstrating a strong commitment to efficiency and quality care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Independent Provider

Department of Disability Services
10.2024 - Current
  • Assisted disabled clients to support independence and well-being.
  • Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
  • Enhanced client mobility through diligent physical therapy exercises, increasing independence and self-sufficiency.
  • Managed schedules efficiently to ensure timely arrival at all appointments and obligations related to client care duties.

Crew Member

Raising Cane's
09.2017 - 07.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Executed overlapping tasks without degrading performance.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Retail Sales Associate

Kohl's
08.2017 - 09.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Enhanced customer shopping experience through maintenance.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

BBA - Business Administration And Management

University of Cincinnati
Cincinnati, OH
12-2026

High School Diploma -

Coffman High School
Dublin
05-2017

Skills

  • Customer service
  • Teamwork
  • Multitasking
  • Time management
  • Cash handling
  • Cleaning
  • Safe food handling
  • Drive-thru operations
  • Food preparation
  • Store maintenance
  • Store opening and closing
  • Housekeeping tasks
  • First aid and CPR
  • Medication administration
  • Korean fluency

Certification

  • First Aid Certification - American Red Cross.
  • CPR/AED Certification

Interests

  • Drawing and Painting
  • Photography
  • Reading
  • Video Gaming

Languages

English
Native or Bilingual
Korean
Native or Bilingual
Japanese
Limited Working

Timeline

Independent Provider

Department of Disability Services
10.2024 - Current

Crew Member

Raising Cane's
09.2017 - 07.2023

Retail Sales Associate

Kohl's
08.2017 - 09.2017

BBA - Business Administration And Management

University of Cincinnati

High School Diploma -

Coffman High School

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Lydia Shim