Healthcare professional with solid foundation in coordinating patient care and administrative tasks in the Newborn Intensive Care unit. Proven track record of enhancing patient flow and supporting medical teams with critical administrative functions. Known for fostering teamwork and adapting to ever-changing healthcare environments, ensuring optimal patient care and operational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator/Patient Care Technician
Intermountain Health, Primary Children's Hospital
06.2021 - 11.2024
Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
Assembled and processed charts on new and discharged patients, including scanning and inserting reports
Maintain accurate patient records by updating information and addressing discrepancies as needed
Facilitate smooth communication between patients, families and clinical staff as part of quality care delivery
Served as resource to other departments by providing information or assistance related to health unit coordinator role
Handled sensitive situations with empathy while remaining professional when dealing with distressed patients or families
Supported efficient department operations by ordering, stocking and organizing supplies
Nanny
Private family
07.2020 - 08.2021
Communicated with parents to update on children's needs and progress
Encouraged children to be self-motivated and determined by demonstrating positive behaviors
Balanced children's schedules with regular rest, play and academic hours
Maintained helpful routines for bedtime and mealtimes
Played with children, organizing fun age-appropriate activities
Offered emotional support during difficult moments such as tantrums or separation anxiety
Administered first aid when necessary, reporting incidents to parents
Maintained cleanliness of living spaces by performing light housekeeping duties related to childcare responsibilities
Supervised pool time or other water-related activities while prioritizing safety precautions at all times
Certified Nursing Assistant/Medication Technician
Legacy House of Bountiful Assisted Living
05.2018 - 07.2020
Administer medication to residents at specific times according to orders
Offered support, companionship and stimulation with conversation and recreation
Promoted independence while assisting with personal hygiene needs
Assisted with activities of daily living to improve patient quality of life
Worked alongside registered nursing staff and followed care plans
Monitored patient conditions and reported problems to nursing staff
Education
Associate of General Arts -
Weber State University
01.2021
Skills
Medical Terminology Proficiency
HIPAA Compliance Understanding
Multitasking Capabilities
Teamwork and Collaboration
Adaptability and Flexibility
Empathy and Compassion
Professionalism and Ethics
Certification
Basic Life Support Certification (BLS)
Certified Nursing Assistant (CNA)
Timeline
Health Unit Coordinator/Patient Care Technician
Intermountain Health, Primary Children's Hospital
06.2021 - 11.2024
Nanny
Private family
07.2020 - 08.2021
Certified Nursing Assistant/Medication Technician
Legacy House of Bountiful Assisted Living
05.2018 - 07.2020
Basic Life Support Certification (BLS)
Certified Nursing Assistant (CNA)
Associate of General Arts -
Weber State University
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