Lydia Taylor
Atascadero ,CA
Summary
Talented Service Professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Manager
Custom House Group
04.2022 - 04.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Led team of servers to consistently meet customer service and sales targets.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Server/Bartender
Chili’s
07.2019 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Pappy Mcgregors
06.2017 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bar Manager
Dixie’s Bar & Grill
03.2012 - 03.2017
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma - General Education
W.S. Christian Academy
Salinas, CAMedical Assistant - Medical Assisting
CCSCE
San Luis Obispo, CA 02.2013 - 02.2014
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Safe Food Handling
Timeline
Manager
Custom House Group
04.2022 - 04.2023
Server/Bartender
Chili’s
07.2019 - 03.2022
Server
Pappy Mcgregors
06.2017 - 03.2020
Medical Assistant - Medical Assisting
CCSCE
02.2013 - 02.2014
Bar Manager
Dixie’s Bar & Grill
03.2012 - 03.2017
High School Diploma - General Education
W.S. Christian Academy
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