Lydia Williams
Evans,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Hardworking and passionate job seeker with strong organizational skills eager to secure IT career position. Excited to find a position that allows me to expand my knowledge base and try new things.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Cork & Flame
2022.04 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined restaurant operations for increased efficiency, implementing new processes and procedures.
- Pivotal member on the opening team of chefs' passion project restaurant, Inicio, contributing to strategic planning for operational and artistic elements.
- Created new procedures and software to manage payroll tips and restaurant cash flow.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Character Performer
Walt Disney World Resort
2021.06 - 2021.12
- Immersed in the magical world of Disney, I brought beloved characters to life, delivering enchanting performances and creating memorable experiences for visitors of all ages.
- Contributed to safe and inclusive environment by adhering to company guidelines and Covid-19 protocols during performances.
- Assisted with costume maintenance, ensuring accurate representation of characters at all times.
Education
Bachelor of Science - Computer Science
Georgia Institute of Technology
Atlanta, GA12.2022
Skills
- Employee Scheduling
- Social Media and Promotions
- Document Management
- Recruiting and Interviewing
- Software Development
- Programming
- Problem-Solving
- Project Planning
- Payroll Processing
- Administrative Support
- Customer Service
- Business Development
Timeline
Assistant Manager
Cork & Flame
2022.04 - Current
Character Performer
Walt Disney World Resort
2021.06 - 2021.12
Bachelor of Science - Computer Science
Georgia Institute of Technology
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