Lydia Alexis Lorenzo Green
East Stroudsburg,PA
Summary
Detail-Oriented Assistant Manager experienced in establishing guidelines and enforcing policies to enhance staff satisfaction and achieve objectives. Built strong relationships through effective multitasking and decision-making, while overseeing employee performance and mentoring new talent. Demonstrated leadership and problem-solving skills by collaborating with teams to meet operational needs and drive organizational success.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Assistant Manager
Take 5 Oil Change
Whitehall, PA
04.2026 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
- Trained new team members on service steps and shop procedures
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored vehicle intake and guided cars through service workflow
- Assisted with cash handling and register transactions
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cleaner
Blessings flow property
East Stroudsburg, PA
08.2025 - 05.2026
- Cleaned Airbnb guest rentals, including bedrooms, bathrooms, kitchens, and living areas.
- Sanitized surfaces, fixtures, and high-touch areas using approved cleaning products.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Inspected rental spaces for damage, missing items, and cleanliness issues.
- Communicated with maintenance team on damages to repair.
Education
Associate of Science - Automotive Technology
Northampton Community College
Bethlehem, PA 08.2025 - 10.2026
East Stroudsburg South
East Stroudsburg, PABuxmont Academy
Tatamy, PASkills
- Customer service
- Staff supervision
- Team training
- Team collaboration
- Multitasking and organization
- Conflict resolution
- Negotiation
- Business development understanding
- Equipment maintenance
- Hazardous chemical training
- Hazardous chemical training
- Multitasker
- Hazardous chemical training
References
References available upon request.
Timeline
Assistant Manager
Take 5 Oil Change
04.2026 - Current
Cleaner
Blessings flow property
08.2025 - 05.2026
Associate of Science - Automotive Technology
Northampton Community College
08.2025 - 10.2026
East Stroudsburg South
Buxmont Academy