Lydia Elizabeth Bernal
Alamo
Summary
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Driven sales professional skilled and organized at providing top-notch customer service, managing cash and processing orders. Adept at engaging with clients and capturing attention in various product offerings.
Overview
4
4
years of professional experience
2009
2009
years of post-secondary education
Work History
Sales Agent
Pronto Insurance Company
McAllen
03.2025 - Current
- Assisted clients in selecting appropriate insurance coverage options.
- Educated customers on policy features and benefits for informed decisions.
- Processed policy applications and renewals efficiently to ensure timely coverage.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Oreilly Auto Parts
Driver/ Sales
Alamo
02.2025 - 03.2025
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Housekeeper
Gilsa
San Juan
04.2024 - 02.2025
- Organized cleaning supplies and equipment for efficient access and use.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Housekeeper
Home 2 Hotel
McAllen
11.2021 - 04.2024
- Cleaned guest rooms and common areas to maintain hotel standards.
- Organized cleaning supplies and equipment for efficient access and use.
Education
PSJA HIGH SCHOOL
San Juan , TxSkills
- Insurance knowledge
- Policy processing
- Client education
- Lead generation
Languages
English
Professional
Spanish
Professional
Timeline
Sales Agent
Pronto Insurance Company
03.2025 - Current
Oreilly Auto Parts
Driver/ Sales
02.2025 - 03.2025
Housekeeper
Gilsa
04.2024 - 02.2025
Housekeeper
Home 2 Hotel
11.2021 - 04.2024
PSJA HIGH SCHOOL