Lyla Darnell
Beech Restaurants
Charleston,SC
4
years of professional experience
Resourceful college student with experience in restaurant management and customer service. Effectively manages fast-paced environments, engages with customers and team members, and oversees cash handling. Committed to maintaining smooth daily operations through versatility and collaborative teamwork.
Work History
Shift Leader
5 Months- Trained and mentored new staff on customer service protocols and operational procedures.
- Monitored team performance, providing feedback to enhance productivity and efficiency.
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
Assistant Manager
3 Years- Coordinated daily restaurant operations in fast-paced environment to ensure smooth service
- Provided friendly and efficient customer service while taking orders and assisting guests
- Oversaw food preparation and managed inventory of ingredients and supplies for optimal kitchen efficiency
- Restocked refrigerators and maintained organized food and storage areas
- Maintained cleanliness and sanitation standards while supporting kitchen operations through efficient dishwashing
- Helped maintain a clean, organized, and welcoming restaurant environment
- Assisted team members with daily tasks and helped ensure smooth operations during busy shifts
Promo Crew
7 Months- Facilitated prize experiences for season ticket holders, enhancing overall game-day satisfaction for fans
- Interacted with fans during hockey games through engaging contests and promotional activities, fostering an energetic atmosphere
- Participated in T-shirt tosses and crowd entertainment during intermissions and game breaks
- Coordinated promotions and activities with fans and staff, ensuring seamless execution and engagement throughout events
- Assisted season ticket holders with prize experiences and helped create a positive game-day experience for fans
Biscuiteer
1 Year 2 Months- Baked biscuits, ensuring consistent quality and appealing presentation for customer satisfaction
- Assembled customer orders with precision and speed, contributing to efficient service in a high-volume restaurant
- Prepared coffee and supported beverage service, enhancing overall customer experience
- Handled cash and accurately counted/register-balanced daily transactions
- Maintained a clean and organized dining and work environment throughout shifts
- Cleaned and sanitized dishes in kitchen and maintained cleanliness and sanitation standards in the kitchen
- Assisted with various front- and back-of-house responsibilities to support smooth daily operations
Education
BBA - Sports Management And Finance
- Kappa Kappa Gamma: Member
High School Diploma
- Extracurricular Activities: JV/V Lacrosse, JV Volleyball
- Key Club/Moses Club/Band of Buddies: Member
- Key Club was dedicated to service hours and giving back to the community. Each semester we had a certain amount of hours we would have to get and it would be up to us to choose which place we would give our time to.
- Moses Club was dedicated to giving back also, we would have bake sales that would raise money for organizations that needed help in our area. We also helped organized a basketball game for the options kids at our school which consisted of bringing the whole school together and making signs for them so that they would feel included.
- Band of Buddies was made to make our options kids feel more comfortable in the school. We had lunches with them once every month. We also set up a kickball game for them which we would practice with them for in their PE class.
Skills
Inventory management
Cash handling
Team leadership
Operational flexibility
Adaptability to change
Problem-solving
Customer engagement
Timeline
Shift Leader
Gustard's Custard
05.2026 - CurrentRead More
Promo Crew
Stingrays Hockey
09.2024 - 04.2025Read More
Assistant Manager
Beech Restaurants
10.2023 - CurrentRead More
Biscuiteer
Callies Charleston Biscuits
07.2022 - 09.2023Read More
University of South Carolina
BBA from Sports Management And Finance
Read More
Bishop England High School
High School Diploma
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