Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lyla Win

Des Moines

Summary

Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Double dragon market
Des Moines
06.2022 - Current
  • Offered customers carry-out service at completion of transaction.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Greeted customers promptly and responded to questions.

Server/Head Bartender

Wasabi Chi Asian Cuisine & Sushi Bar
Des Moines
02.2024 - 05.2024
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted guests and provided menus.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

Graduate Certificate - Pharmacy Technician

Online- Stepful
06-2025

High School Diploma -

Johnston High School
Johnston, IA
05-2023

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Multitasking and organization
  • Cash handling
  • POS systems use

Languages

Burmese
Professional

Timeline

Server/Head Bartender

Wasabi Chi Asian Cuisine & Sushi Bar
02.2024 - 05.2024

Customer Service Cashier

Double dragon market
06.2022 - Current

Graduate Certificate - Pharmacy Technician

Online- Stepful

High School Diploma -

Johnston High School
Lyla Win