Lillybeth Ontiveros
Phoenix,AZ
Summary
Im experienced in warehouse work, receptionist, Front desk and janitorial work. I am great at fast pace, very physical jobs and i am a quick learner. Experienced in picking, safety protocols, sanitation and production especially line work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Cutter Aviation
2021.08 - 2024.05
- Making sure we have an open communication with the line to have aircraft field correctly using orders from pilots of what's needed and always following safety protocol to ensure the ramp and city ramp are safe
- Using computer skills to graph everything
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Production Team Member
HelloFresh Warehouse
2024.01 - 2024.05
- Working in a fast pace for very long hours standing in cold temperatures and making sure every plate was weighed and filled to the leads expectations
- Making sure we followed our food handlers rules correctly while keeping sanitized and cleaned
- In charge of making sure the line ran smoothly if machinery broke down
- Scooping exact measures and making sure each plate came out to the desired weight
- And properly having it sealed to fulfill each and every order
- And properly filling orders in the back putting plates in appropriate order boxes and labeling correctly for shipment.
Housekeeper
Merrill Gardens
2024.03 - 2024.06
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Picker
Shamrock Farms
2024.06 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Pulled orders quickly to maintain demanding productivity goals.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Protected materials for transport by correctly packaging products in boxes and crates.
Overnight Stocker
WinCo Foods
2024.05 - 2024.06
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
Education
Diploma -
Buckeye union high school
Buckeye, AZ05.2013
Skills
- Bilingual
- Customer service
- Communication skills
- Computer skills
- Shipping And Receiving
- Safety regulations
- Detail oriented
- Quick learner
- Speed
- Cashiering
- Guest services
- Front desk
- Hospitality
- Night shift experience
- Order Picking
Certification
- CPR
- Food handlers card
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Picker
Shamrock Farms
2024.06 - Current
Overnight Stocker
WinCo Foods
2024.05 - 2024.06
Housekeeper
Merrill Gardens
2024.03 - 2024.06
Production Team Member
HelloFresh Warehouse
2024.01 - 2024.05
Customer Service Representative
Cutter Aviation
2021.08 - 2024.05
Diploma -
Buckeye union high school
- CPR
- Food handlers card
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