Listened attentively to client feedback to create stronger relations and shape business.
Made outbound calls to existing customers to upsell advertising packages.
Helped customers in determining design and layout of sold and spec ads.
Negotiated contracts with vendors and clients.
Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
Managed multiple accounts simultaneously while ensuring timely delivery of projects and exceptional client satisfaction.
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with [Number]% success rate.
Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
Created and presented media and advertising packages to prospective customers.
Registered Nurse
Whittier Hospital Dr. Henry G. Kurz
01.1970 - 09.1988
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.