Lynda Jenkins
Parma Heights
Summary
Experienced professional in surgery coordination and patient management. Known for problem-solving skills and effective communication, ensuring seamless scheduling and timely updates for patients and healthcare providers.
Overview
36
36
years of professional experience
Work History
Surgery Scheduler
Southwest General Health Center
Middleburg Heights
01.2012 - 05.2025
- Scheduled surgical appointments for patients and coordinated with medical staff.
- Communicated changes in surgery schedules to patients and healthcare providers effectively.
- Managed patient records and ensured accurate documentation in scheduling system.
- Demonstrated self-sufficiency in managing work during later shifts, ensuring seamless surgery scheduling.
Branch Manager
Carlson Wagonlit
Independence
10.1989 - 08.2008
- Managed daily operations of branch to ensure smooth service delivery.
- Provided guidance and support to team members in resolving customer service issues to enhance service quality.
- Conducted performance reviews for 35 employees to identify strengths and areas for development.
- Planned work schedules to maintain adequate staffing levels.
- Created operational performance reports for senior management to facilitate informed decision-making.
Education
Some College (No Degree) - Medical Billing And Coding
Cuyahoga Community College
Cleveland, OHSkills
- Surgery scheduling
- Data entry proficiency
- Customer relationship management
- Problem solving
- Maintaining confidentiality
- Effective communication
- Multitasking
- Answer telephones
Timeline
Surgery Scheduler
Southwest General Health Center
01.2012 - 05.2025
Branch Manager
Carlson Wagonlit
10.1989 - 08.2008
Some College (No Degree) - Medical Billing And Coding
Cuyahoga Community College