Lynda M Johnson
Jacksonville,FL
Summary
A leader in the treasury management services banking industry with experience spanning 20+ years. Proven ability to build collaborative partnerships while continuously driving results, acting with integrity, and making business decisions that align with risk and compliance expectations.
Overview
26
26
years of professional experience
Work History
Global Treasury Services Manager
Wells Fargo Bank
03.2020 - Current
- Manage a team of dedicated Client Service Officers who serve as primary point of contact for complex and large revenue healthcare industry clients.
Treasury Service Team Lead
Wells Fargo Bank
03.2012 - 03.2020
- Act as a team lead providing coaching, guidance, and work direction to a team of dedicated Client Service Officers for large revenue healthcare industry clients.
Client Services Officer
07.1998 - 03.2012
- Primary contact and dedicated source for servicing complex client' relationship portfolios.
Education
Computer Information Systems with Minor in Business Administration -
University of North Florida
Associates of Arts - General Studies
Florida Community College of Jacksonville
Jacksonville, FLSkills
- Staff Development
- Service Delivery
- Technical knowledge
- Operations Management
- Problem-Solving
- Customer Service Management
- Analytical Thinking
- Goal-Oriented
- Coaching and Mentoring
- Performance Evaluations
- Team Collaboration
- Risk Management
- Project Management
- Service Documentation
- Critical Thinking
- MS Office
- Process Improvement
Accreditation
Accredited ACH Professional (AAP) - Since 2014
Additional Work Experience
ACH Operations
Lockbox Operations
Managed Health Care Servicing
Timeline
Global Treasury Services Manager
Wells Fargo Bank
03.2020 - Current
Treasury Service Team Lead
Wells Fargo Bank
03.2012 - 03.2020
Client Services Officer
07.1998 - 03.2012
Computer Information Systems with Minor in Business Administration -
University of North Florida
Associates of Arts - General Studies
Florida Community College of Jacksonville