Lynda Odusote

• Ensured pets received quality care and attention while their owners were on vacation.

• Provided daily care for elderly family member in their home.

• Navigated clients through technical issues on app or website, activated and added bank and credit cards to accounts, assisted with instant and ACH direct deposit transfers, and explained transfer and earning report failures and cancellation processes.
• Managed complaints, processed fraud intake claims, and provided empathetic support to clients, empowering them during challenging situations.

• Overseen diversified groups of individuals to assemble life-saving products.
• Overseen pack-out of special client specific custom orders.
• Conducted final inspections to ensure compliance with customer specifications.

• Conducted daily meetings to ensure alignment on sales and customer service initiatives. communicating with Sales and Customer Service Representatives.
• First point of contact with walk-in customers, writing up order tickets for production.
• Assisting customer pick-ups, taking special need customers to the production area for inspection on color, clarity, and any other concerns or additions they may have.

• Supervision of all perm/temp employees. Training Leads to be successful in over-exceeding production rates utilizing their leadership skills and strengths.
• Facilitated daily production meetings to discuss workflow and address issues. with Customer Service Rep's, Supervisors, and Managers.
• Made critical, on the spot, executive decisions when needed.

• Supervise and delegate tasks to make sure production line flowed smoothly and efficiently.
• Collaborating with customers during production, making changes to orders per their request.
• Organize and inspect product on kitting lines fulfilled by groups of diversified employees.

• Overseen Leads and diverse groups of temporary employees up to eighty people.
• Assign people into teams to complete the project using estimated production rates.
• Daily production meetings. Signing off jobs with customers on-site.

• Proficiently set-up and ran kitting lines maintaining efficient production flow to over-exceed that day's production rate.
• Doc. first article checks, following inspection and quality process and procedures.
• Volunteered Safety Committee Member. Lean Manufacturing training.

Remote E-Lerning