Lynda Danielle Robinson
Oliver Peoples
Spring,TX
1
Certification
10
years of professional experience
Results-driven Store Manager with a proven track record of achieving 24%+ year-over-year sales growth and elevating customer experiences through strategic selling and personalized engagement. Dynamic retail professional with extensive experience in team leadership, operational efficiency, and inventory management. Skilled in driving revenue, enhancing brand visibility, and building strong client relationships while fostering a collaborative team environment and consistently delivering exceptional service.
Work History
Certified Store Manager (ABOC)
1 Year- Drove +24% year-to-date sales growth vs. prior year, exceeding store benchmarks and contributing to sustained revenue expansion
- Generated over 50% of total store revenue YTD individually, demonstrating top-tier sales leadership
- Increased conversion rate by +8% YoY through personalized client engagement and strategic selling
- Boosted units per transaction (UPT) by +10% YoY, maximizing revenue per client interaction
- Built and maintained a high-value client book, driving repeat business and increasing client lifetime value
- Established referral partnerships with luxury boutiques and local businesses, driving new client acquisition
- Executed in-market events to enhance brand visibility and increase foot traffic and revenue
- Maintained compliance with visual merchandising and boutique standards to ensure premium client experience
- Oversaw order processing, consistently meeting or exceeding delivery timelines and client expectations
- Led daily operations including team development, product knowledge training, and execution of key responsibilities (AOR)
Certified Optical Manager (ABOC)
2 Years 9 Months- Managed daily operations of the optical department, ensuring efficient workflow and high service standards
- Supervised and coached opticians and support staff, improving team performance and productivity
- Delivered exceptional client service, resolving concerns and maintaining high satisfaction
- Provided expert optical recommendations based on prescriptions, lifestyle, and client needs
- Ensured accuracy in lab orders by collecting precise measurements (PD, temple, bridge, eye size)
- Trained new hires on company policies, procedures, and customer service excellence
- Conducted performance reviews and implemented development plans for team members
- Analyzed sales data and KPIs to identify trends and adjust business strategies
- Developed and executed marketing initiatives, including social media campaigns and in-store events
- Oversaw inventory control, maintaining optimal stock levels and minimizing discrepancies
- Maintained compliance with industry regulations and ensured accurate documentation
- Maintained a clean, organized, and visually appealing retail environment
Certified Optical Supervisor (ABOC)
1 Year- Implemented sales strategies to drive revenue growth
- Tracked and analyzed store performance metrics to support achievement of quarterly goals
- Led floor set execution to support product launches and promotions
- Created and managed employee schedules aligned with business needs
- Delegated tasks and supported team development to improve efficiency
- Executed inventory cycle counts and replenishment processes
- Communicated results and insights to corporate and district leadership
- Managed cash handling procedures, including till and safe accountability
Certified Optician (ABOC)
2 Years- Assisted clients with frame and lens selection, delivering strong customer service
- Measured and adjusted frames for proper fit and comfort
- Performed quality control checks to ensure eyewear accuracy
- Prepared accurate lab orders including prescriptions, lens types, and coatings
- Promoted sales events and product offerings to increase revenue
- Maintained clean, organized displays to enhance the customer experience
- Supported team operations and assisted with customer optical inquiries
Optician
3 Years 3 Months- Provided comprehensive patient care including intake, pre-testing, and eyewear dispensing
- Assisted patients in selecting frames and lenses based on prescription and lifestyle needs
- Processed orders and verified prescriptions using a lensometer
- Maintained HIPAA compliance and managed confidential patient records
- Supported clinical testing including visual fields and imaging (fundus photography, GDX, Optomap)
- Supported clinical testing including visual fields and imaging (fundus photography, GDX, Optomap).
- Managed documentation, insurance filings (including Medicare), and patient records
Education
High School Diploma
Bachelor of Science
Bachelor of Science
Skills
Performance Appraisals
Store Operations
Health & Safety
Recruitment
Hiring & Staff Training
Leadership & Team Management
Inventory Control & Merchandising
Compliance & Confidentiality
Customer Service Excellence
Effective Communication & Problem-Solving
Marketing Strategies
Sales Strategy Development
Operational & Budget Management
Certification
ABO Certified - May 2021
Timeline
Certified Store Manager (ABOC)
Oliver Peoples
08.2025 - CurrentRead More
Certified Optical Manager (ABOC)
Warby Parker
11.2022 - 08.2025Read More
Certified Optical Supervisor (ABOC)
Warby Parker
11.2021 - 11.2022Read More
Certified Optician (ABOC)
Warby Parker
11.2019 - 11.2021Read More
Optician
Walmart Vision Center
08.2016 - 11.2019Read More
Austin High School
High School Diploma
Read More
Metropolitan Community College
Bachelor of Science
Read More
Lone Star College
Bachelor of Science
Read More