Lyndsay Konovalchik
Peabody,MA
Summary
Dynamic leader with a proven track record at Giovannis Roast Beef And Pizza, adept in staff development and performance management. Skilled in complex problem-solving and effective communication, I excel in enhancing team efficiency and customer satisfaction. Demonstrated success in boosting occupancy rates and payroll management, embodying a blend of hard and soft skills to achieve organizational goals.
Overview
13
13
years of professional experience
Work History
Manager/Payroll Specialist
Giovannis Roast Beef And Pizza
Peabody, MA
05.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Managed payroll data entry and processing for 25 employees to comply with predetermined company guidelines.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Property Manager
W&T Reality Trust
Peabody, MA
05.2020 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Certified Nursing Assistant
Alliance Health At Rosewood
Peabody, MA
11.2016 - 01.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Lahey Medical Center
Peabody, MA
08.2011 - 08.2015
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Education
No Degree - Certified Nursing Assistant
American Red Cross
Peabody, MA10.2016
High School Diploma -
Peabody High School
Peabody, MA06.2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
- Staff Development
- Performance Management
- Staff Training and Development
Timeline
Manager/Payroll Specialist
Giovannis Roast Beef And Pizza
05.2020 - Current
Property Manager
W&T Reality Trust
05.2020 - Current
Certified Nursing Assistant
Alliance Health At Rosewood
11.2016 - 01.2020
Certified Nursing Assistant
Lahey Medical Center
08.2011 - 08.2015
No Degree - Certified Nursing Assistant
American Red Cross
High School Diploma -
Peabody High School