Lyndsay Morrison
Cornelius,NC
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional customer service and detail-oriented skills at EEZ Fusion and Sushi to enhance guest satisfaction and streamline operations. My ability to collaborate effectively with teams ensured timely and accurate order management, significantly contributing to the establishment's efficiency and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Take-Out Server
EEZ Fusion and Sushi
2022.11 - Current
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Offered suggestions based on customer preferences or dietary restrictions when they were unsure about what to order
- Maintained a professional demeanor under pressure while providing exceptional service even during peak times or challenging situations.
Host
Peninsula Yacht Club
2021.12 - 2022.10
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
William Amos Hough High School
Cornelius, NC06.2024
Skills
- Excellent customer service
- Phone Etiquette
- Goal-Oriented
- Detail Oriented
- Service prioritization
- Guest Relations Management
- Teamwork and Collaboration
Timeline
Take-Out Server
EEZ Fusion and Sushi
2022.11 - Current
Host
Peninsula Yacht Club
2021.12 - 2022.10
High School Diploma -
William Amos Hough High School
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