Lyndsay Smith

• Managed merchandise inventory and ensured accurate stock levels.
• Collaborated with suppliers to negotiate pricing and delivery terms.
• Developed promotional strategies to enhance product visibility and sales.

• Set up/striking the merch booth at all so. Cal

events and shows the band was permitted to

sell merchandise at.

• Customer service and sales of all

merchandise.

• Additionally, hosted the Zepagain live web

series during the pandemic.

• Managed bar operations during shifts to ensure excellent customer service.
• Trained and supervised staff on bartending techniques and service standards.
• Created cocktail recipes and maintained an updated drinks menu for customer satisfaction.
• Coordinated with suppliers to maintain adequate inventory of beverages and supplies.
• Ensured cleanliness and organization of the bar area for a welcoming atmosphere.
• Monitored compliance with health and safety regulations in the pub environment.
• Assisted in scheduling staff shifts to optimize coverage during peak hours.
• Monitored daily checklists and side worksheets to keep other bar staff members on task.
• Provided exceptional customer service by addressing customer complaints promptly and efficiently.
• Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.

• Entered data accurately into company databases and systems.
• Maintained organized records and files for easy access and retrieval.
• Reviewed documents for completeness and correct information input.
• Assisted in training new employees on data entry procedures.
• Communicated effectively with departments to resolve data discrepancies.
• Compiled data from source documents prior to data entry.
• Identified, corrected, and reported data entry errors.
• Inputted customer data into computer database accurately and quickly.

• Mixed and served beverages for customers at a busy bowling alley.
• Maintained cleanliness and organization of the bar area during shifts.
• Assisted customers with drink selections and provided recommendations.

• Worked special events for important clientele.

• Provided exceptional customer service in fast-paced bar environment.
• Served a variety of cocktails and beverages to guests efficiently.
• Managed inventory of drinks and supplies for seamless operations.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Maintained accurate cash handling practices while efficiently serving customers.

• Mixed and served beverages for customers at a busy bowling alley.
• Maintained cleanliness and organization of the bar area during shifts.
• Assisted customers with drink selections and provided recommendations.
• Stocked bar supplies and ensured inventory levels met demand.
• Handled customer inquiries and resolved issues in a professional manner.
• Trained new bartenders on procedures, recipes, and customer service standards.
• Performed opening and closing duties including restocking supplies.
• Greeted customers and provided excellent customer service.
• Developed good working relationships with fellow employees through effective communication.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Resolved customer complaints in a professional manner.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.