Lyndsey Centeno
Lincoln,NE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reputation for providing superior customer service to create unforgettable guest experiences. Friendly, punctual, and an enthusiastic team player.
Overview
11
11
years of professional experience
Work History
Deli Manager
B&R Stores, Russ's Market
11.2022 - Current
- Inventoried food products and associated materials on weekly basis.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Set schedules for staff by planning and designating shifts and hours.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
Toddler Teacher/Daycare Childcare Provider
Experience Brighter Futures Childcare
04.2021 - 11.2022
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Responded to inquiries from parents and guardians.
- Encouraged children's emotional and social development.
Barista/Supervisor of Operations
Coffee Bean And Tea Leaf
04.2017 - 03.2021
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Designed and adjusted work schedules to meet business demands.
Manager
A Woman’s Touch Painting
11.2012 - 04.2017
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for suppliers and contractors.
- Reported to senior management on organizational performance and progress toward goals.
Education
High School Diploma -
Kurt T. Sherry High School
Torrance, CASkills
- Promotional Planning
- Employee Supervision
- Customer Inquiries
- Billing and Payment Processing
- Critical Thinking
- Food Safety and Quality
- Inventory Accuracy
- Work Schedule Creation
- Task Delegation
- Staff Training
Timeline
Deli Manager
B&R Stores, Russ's Market
11.2022 - Current
Toddler Teacher/Daycare Childcare Provider
Experience Brighter Futures Childcare
04.2021 - 11.2022
Barista/Supervisor of Operations
Coffee Bean And Tea Leaf
04.2017 - 03.2021
Manager
A Woman’s Touch Painting
11.2012 - 04.2017
High School Diploma -
Kurt T. Sherry High School
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