Lyndsey Hurley
Winter Haven,Florida
Summary
Versatile and dynamic, with a proven track record at Family Eye Care, enhancing patient-doctor communication and ensuring meticulous care. Demonstrates exceptional adaptability and professionalism, excelling in patient care and efficient time management. Achieved significant improvements in operational efficiency and patient satisfaction, leveraging excellent communication and multitasking abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Optometrist Technician
Family Eye Care
Winter Haven, FL
10.2023 - Current
- Strengthened communication between optometrists and referring physicians by preparing detailed reports outlining patients'' diagnoses and recommended treatments.
- Provided compassionate support to anxious patients during testing procedures, creating a calm environment that facilitated precise results measurement.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Educated patients on proper contact lens care, promoting healthy use habits that led to fewer complications or infections.
- Maintained a clean and sterile environment within the examination rooms, adhering to strict hygiene protocols for patient safety.
Package Handler
FedEx Ground
Davenport, FL
03.2019 - 10.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
Production Worker
Insa
Auburndale, FL
05.2022 - 05.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Patient Consultant
Trulieve
Davenport, FL
02.2021 - 04.2022
- Offered emotional support and encouragement to patients struggling with chronic or terminal illnesses, enhancing overall quality of life.
- Educated patients on treatment options, ensuring informed decisions were made for their care plans.
- Contributed to increased clinic efficiency by assisting with administrative tasks when needed.
- Utilized effective problem-solving techniques to address any barriers to treatment adherence among patients.
Receptionist
Planet Fitness
Middletown, DE
10.2018 - 03.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled assignments independently with good judgement and critical thinking skills.
Asset Protection Customer Host
Walmart
Middletown, DE
10.2016 - 08.2018
- Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
- Managed access control for employees entering restricted areas, preventing unauthorized access that could compromise company assets.
- Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
- Participated in regular training sessions to stay up-to-date on industry best practices and emerging trends in retail security.
- Conducted bag checks at entrances and exits to prevent theft and maintain a secure shopping environment.
- Worked closely with management to develop innovative solutions for reducing losses due to theft or damage within the store premises.
Education
High School Diploma -
First State Military Academy
Clayton, DE05-2018
Skills
- Patient care
- Excellent communication
- Reliability
- Professionalism
- Adaptability
- Time management abilities
- Multitasking Abilities
Certification
- CPR/AED Certification
Timeline
Optometrist Technician
Family Eye Care
10.2023 - Current
Production Worker
Insa
05.2022 - 05.2023
Patient Consultant
Trulieve
02.2021 - 04.2022
Package Handler
FedEx Ground
03.2019 - 10.2023
Receptionist
Planet Fitness
10.2018 - 03.2019
Asset Protection Customer Host
Walmart
10.2016 - 08.2018
High School Diploma -
First State Military Academy