Lyndsey Gregory
Richland
Summary
Results-oriented and highly organized professional with over two decades of diverse experience in administrative management, health and safety supervision, and retail operations. Proven track record of success in overseeing office administration, implementing safety protocols, and driving operational efficiency. Adept at maintaining accurate records ans handling confidential information with discretion. Recognized for leadership in team development, process improvement, and creating a positive work culture.
Overview
14
14
years of professional experience
Work History
Supervisor
United Parcel Service, UPS
Kennewick, WA
10.2021 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance performance and productivity.
- Coordinated workflow among staff to optimize package delivery timelines.
- Conducted performance evaluations, providing constructive feedback to enhance team development.
- Conduct safety training sessions for employees, enhancing awareness of protocols, emergency responses, and equipment usage.
Office Administrator
Columbia Safety
Kennewick, WA
11.2018 - 10.2021
- Streamlined office operations by implementing efficient filing systems and procedures.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Developed comprehensive database for tracking employee training and certifications, contributing to compliance with industry standards.
Store Manager
Aeropostale
Kennewick, WA
07.2016 - 11.2018
- Led team in achieving sales targets through effective staff training and motivation.
- Streamlined inventory management processes to reduce stock discrepancies and improve accuracy.
- Developed and implemented visual merchandising strategies to enhance customer experience and drive sales.
- Oversaw recruitment, onboarding, and performance evaluations of staff to build a high-performing team.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Supervisory Specialist
Kohl's Department Store
Kennewick, WA
08.2012 - 07.2016
- Led program development initiatives, enhancing operational efficiency and service delivery standards.
- Mentored junior staff to improve performance and ensure adherence to organizational policies.
- Led a dedicated team in the replenishment process, ensuring optimal inventory levels for both the sales floor and backstock areas.
- Monitored stock levels, tracked order fulfillment progress, and identified real-time improvement areas using inventory management systems and tech tools.
- Maintained a safe work environment by adhering to company policies and safety procedures.
Education
GED -
Charter College
PascoSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- Safety protocols
- Computer skills
- Effective communication
- Organizational skills
- MS office
- Reliability
- Records maintenance
- Confidentiality
- Multitasking Abilities
Timeline
Supervisor
United Parcel Service, UPS
10.2021 - Current
Office Administrator
Columbia Safety
11.2018 - 10.2021
Store Manager
Aeropostale
07.2016 - 11.2018
Supervisory Specialist
Kohl's Department Store
08.2012 - 07.2016
GED -
Charter College