Lynett Aguilar
Lilburn,GA
Summary
Energetic and respected Runner boasting skills in foodservice and FOH operations. Hard worker and effective communicator. Reputation for contributing significantly to overall team efforts, customer service and efficiency.
Deadline-oriented Runner with strong work ethic and success in fast-paced environments. Trained in customer service and experienced working for multi-site business locations.
Overview
2
2
years of professional experience
Work History
Runner
Studio Movie Grill Duluth
, GA
03.2023 - Current
- Greeted customers and provided excellent customer service.
- Organized the storeroom to ensure a safe working environment.
- Delivered goods, documents, and parcels to clients in a timely manner.
- Cleaned and maintained work areas on a regular basis.
- Assisted in stocking shelves with inventory as needed.
- Provided assistance to customers when necessary by answering questions or providing product information.
- Assisted servers to optimize guest dining experience.
- Responded quickly to customer concerns and escalated major issues to management.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Resolved guest complaints to maintain complete customer satisfaction.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Stocked service stations with ice, napkins and straws.
- Participated in ongoing training to enhance job skills and knowledge.
- Filled and served various beverages for customers.
Server
IHOP
Lilburn, GA
03.2022 - 08.2022
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Cleaned tables and chairs to prepare dining area for next customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
High School Diploma -
McClure High School
Duluth, GA05-2024
Skills
- Customer Service
- Safety Procedures
- Inventory Replenishment
- Order Processing
- Guest Relations
- Strength training
- Product deliveries
- Heavy Lifting
- Foodservice
- Server Support
Timeline
Runner
Studio Movie Grill Duluth
03.2023 - Current
Server
IHOP
03.2022 - 08.2022
High School Diploma -
McClure High School