Lynette Dye
Far Rockaway,NY
Summary
Dynamic Assistant Manager at Dollar Tree with proven expertise in customer service and team leadership. Enhanced sales performance through strategic merchandising and effective staff training. Skilled in money handling and problem-solving, fostering a positive shopping experience while maintaining inventory accuracy. Committed to continuous improvement and operational excellence.
Overview
2017
2017
years of professional experience
Work History
Assistant Manager
Dollar Tree
- Assisted in managing daily store operations to ensure optimal customer service and inventory management.
- Trained and supported new team members in merchandise stocking and point-of-sale procedures.
- Coordinated promotional displays to enhance product visibility and drive sales performance.
- Conducted regular inventory audits to maintain stock accuracy and minimize shrinkage.
- Implemented scheduling adjustments to improve staff efficiency during peak hours.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Collaborated with management on strategic initiatives to enhance store layout and merchandising strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
ACDH
Stop & Shop
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Home Health Aide
CABS Home Care Services
Brooklyn, NY
06.2011 - 01.2017
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status, reporting changes to healthcare team.
- Maintained accurate records of client care and progress notes.
- Provided companionship and emotional support, enhancing client well-being.
- Collaborated with family members to establish care plans tailored to client needs.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Medical Receptionist
Dr Providence
Brooklyn, NY
04.2007 - 02.2010
- Greeted patients and managed front desk operations to ensure efficient patient flow.
- Scheduled appointments and coordinated physician calendars to optimize office efficiency.
- Handled patient inquiries and provided information about services offered in practice.
- Maintained accurate patient records using electronic health record systems for compliance.
- Processed insurance claims and verified coverage to facilitate billing accuracy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
Education
Associate of Science - Medical Coder And Biller
TCI College
Manhattan, NY06-2011
Skills
Customer service
Money handling
Team leadership
Decision-making
Customer relations
Problem-solving
Time management
Team motivation
Staff supervision
Timeline
Home Health Aide
CABS Home Care Services
06.2011 - 01.2017
Medical Receptionist
Dr Providence
04.2007 - 02.2010
Assistant Manager
Dollar Tree
ACDH
Stop & Shop
Associate of Science - Medical Coder And Biller
TCI College