Lynette Johnson
Smyrna,DE
Summary
Skilled in records maintenance and adept at critical communication, I excelled at the New York Police Department by efficiently directing emergency responses and managing data with precision. My expertise in operating complex systems and commitment to detail significantly enhanced operational efficiency, showcasing my technical proficiency and problem-solving abilities.
Attentive Police Dispatcher bringing twenty five years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate, and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.
Overview
27
27
years of professional experience
Work History
Police Communications Technician
New York Police Departement
New York, NY
07.1993 - 04.2020
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Used CAD to track and maintain case incident numbers and logs.
Education
Diploma - Business Communications
Norman Thomas
New York, NY06.1985
Skills
- Records Maintenance
- Ambulation Service
- Order Initiation
Timeline
Police Communications Technician
New York Police Departement
07.1993 - 04.2020
Diploma - Business Communications
Norman Thomas