Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Open To Work

LYNETTE WEBB

Culver City,CA

Work Preference

Desired Job Title

Patient Access RepresentativeIntake Coordinator/Medical BillerServerSales AssociateFood Service Worker

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid
Location: Culver City, CASanta Monica, CAInglewood, CAHawthorne, CA
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hours4-day work weekPaid sick leaveHealthcare benefits401k matchPaid time offWork from home option

Summary

Healthcare administration specialist with extensive experience in patient access and intake processes. Proven expertise in insurance verification, patient record management, and regulatory compliance, ensuring efficient operations and enhanced patient satisfaction. Recognized for exceptional organizational skills and effective staff training on best practices.

Overview

16
16
years of professional experience

Work History

Patient Access Representative

Sherman Oaks Hospital
03.2022 - Current
  • Coordinated insurance verification and benefit eligibility, expediting admissions process.
  • Streamlined patient check-in processes to ensure timely, accurate registration.
  • Optimized scheduling and appointment management systems to improve patient flow.
  • Facilitated communication between patients and healthcare providers, enhancing patient satisfaction.
  • Maintained accurate patient records for seamless information access across departments.
  • Trained new staff on patient access protocols and hospital policies to ensure compliance.
  • Ensured HIPAA compliance to maintain confidentiality of sensitive patient information.
  • Resolved conflicts professionally in challenging situations, maintaining positive patient experiences.

Intake Coordinator/Medical Biller

All Seasons Healthcare
Long Beach, CA
03.2018 - 05.2022
  • Conducted comprehensive patient intake assessments to gather demographic, insurance, and medical information.
  • Verified insurance eligibility and ensured accurate documentation for admissions and services.
  • Facilitated referrals and patient placements among physicians, case managers, hospitals, and healthcare facilities to optimize patient flow.
  • Assisted patients and families with intake paperwork and service coordination requirements.
  • Handled high call volumes, ensuring timely assistance and positive patient interactions.
  • Obtained and reviewed physician orders, referral documentation, and required signatures.
  • Updated and organized patient records in electronic systems, enhancing access to information for service delivery.
  • Collaborated with clinical and operational teams to ensure continuity of patient care.

Server

Levy Restaurants
11.2018 - 01.2021
  • Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction.
  • Resolved customer concerns professionally, improving overall dining experience.
  • Process customer transactions accurately using POS systems.
  • Maintain food safety and sanitation standards.
  • Executed opening and closing duties, preparing dining area for seamless service transitions.
  • Restock inventory and support daily operations.
  • Worked part-time to assist with various operational tasks.

Sales Associate

Macy’s
10.2010 - 02.2018
  • Fostered strong customer relationships, resulting in increased repeat business and sales growth.
  • Consistently delivered outstanding customer service and problem resolution.
  • Delivered exceptional customer service, fostering positive shopping experiences and encouraging repeat visits.
  • Guided customers in product selection and purchasing to enhance satisfaction and sales.
  • Processed sales transactions and handled cash accurately.
  • Upheld visual merchandising standards and organized sales displays to attract customers.

Food Service Worker

In-N-Out Burger
05.2015 - 06.2017
  • Assisted customers and fulfilled orders with precision, enhancing customer satisfaction.
  • Supported team operations during high-volume service periods, contributing to seamless service delivery.
  • Maintained cleanliness and sanitation of workstations and equipment.
  • Prepared food in alignment with company standards and health regulations, ensuring safety and quality.

Education

Certificate - Medical Assistant

American Career College
CA
03-2027

Skills

  • Insurance verification
  • Admissions registration
  • Health insurance expertise
  • Patient intake assessments
  • HIPAA compliance
  • Payment processing
  • Call center operations
  • Multitasking and organization
  • Professional communication
  • Customer service excellence

Accomplishments

  • Supervised team of 5 staff members.

Timeline

Patient Access Representative

Sherman Oaks Hospital
03.2022 - Current

Server

Levy Restaurants
11.2018 - 01.2021

Intake Coordinator/Medical Biller

All Seasons Healthcare
03.2018 - 05.2022

Food Service Worker

In-N-Out Burger
05.2015 - 06.2017

Sales Associate

Macy’s
10.2010 - 02.2018

Certificate - Medical Assistant

American Career College

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LYNETTE WEBB