Lynette L. Dixon
Seattle,WA
Summary
Results-driven manager with 4 years of security experience. Proven track record of optimizing operations, fostering team productivity, and achieving strategic objectives. Skilled in leadership, resource management, and driving performance improvements. Dedicated to delivering exceptional outcomes and exceeding organizational goals. Seeking to leverage expertise in a dynamic team environment.
Overview
9
9
years of professional experience
Work History
Branch Operation Manager
Allied Universal Security Services
Seattle , WA
06.2023 - Current
- Managing a portfolio of sites totaling 4,800+ hours of operations 24/7.
- Lead, mentor, and manage a team of security professionals, including recruitment, onboarding, training, and performance evaluation.
- Collaborate with cross-functional teams, including facilities management, IT, and HR, to ensure alignment and compliance with security requirements.
- Ensure compliance with company policies, procedures, and regulatory requirements across all sites.
- Monitoring and managing overtime hours, pay rates/bill rates, and analyzing under-hours reports.
Branch Field Supervisor
Allied Universal Security Services
SEATTLE, Washington
02.2023 - 06.2023
- Improved overall security by conducting regular site assessments and implementing necessary protocols.
- Reviewed incident reports regularly, identifying trends and taking corrective actions as needed.
- Collaborated with management to develop security policies and procedures.
- Trained security workers on site-specified procedures.
- Performed security investigations and reported findings to client management.
Corporate Security Site Supervisor
Allied Universal Security Services
Seattle, WA
07.2021 - 01.2023
- Advanced scheduling ALL three shifts for 3-6 corporate buildings I was assigned to oversee, using winteam.
- Prepared and conducted lunch schedules to provide effective security coverage.
- Reported and submitted detailed incident reports with the client and management.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Communicated with building/facility managers daily.
Security Officer
Allied Universal Security Services
Seattle, Washington
07.2020 - 07.2021
- Monitored CCTV's and dispatched patrols via radio.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Wrote detailed daily activity reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Cabin Service Lead
Delta Global Services, DGS
SeaTac, Washington
09.2018 - 07.2020
- Reduced turnaround time for aircraft cleaning, ensuring timely departures and arrivals for flights.
- Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place, followed by hand written security report.
- Assisted in inventory management, maintaining adequate stock levels of cleaning supplies and equipment.
- Assigned job duties to each employee on assigned crew.
Ramp Agent
McGee Air Services
SeaTac , Washington
01.2015 - 09.2018
- Loaded and unloaded all cargo, including luggage, animals, and etc onto aircrafts.
- Safely operated various types of powered and non powered equipment such as belt loaders, chocks, jack lift, and tugs to meet customer service expectations.
- Wing walk along side aircraft while aircraft is pushed out onto taxi line and ready for departure.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
Education
High School Diploma -
Tacoma School Of The Arts
Tacoma, WA06-2013
Skills
- 10 Years Of High-Level Customer Service
- 5 Years Of Supervisor/Leadership Experience
- Security Guard Card Certified
- Leadership Trainer Experience
- Schedule Activity Report Knowledge/Experience
- Client Relationship Management Experience
- Recruiting Knowledge/Experience
- Complex Problem-Solving
- Microsoft Word/PowerPoint/Smartsheet/Excel/Winteam/Lenel/Outlook
- CPR/First Aid Certified
REFERENCES
Vaisina Budgett - Branch Client Manager
Allied Universal Security Servies
(209) 401-4562 - Work
Sinead Green - Account Manager
Allied Universal Security Services
(206) 591-7159 - Work
Christopher Scott - Director Of Operations
Allied Universal Security Services
(206) 837-2697 - Work
Projects
- “Dancing Boys & Girls” Culminating Project - TSOTA Senior Project 2013 For my senior culminating project “Dancing Boys and Girls” my partner Kara Dale and I taught 12 dance classes at the Henry T. Schatz branch of the Boys and Girls Club. We worked with kids ages 5 to 15, teaching a variety of dance classes such as hip hop, lyrical, and modern. We assisted the dance staff at the club and learned about being a teacher. We also participated in their December dance recital, and completed our entire project from December 3rd to March 1st. Our project helped us become more than just performers at school, but dance instructors to our surrounding community.
Timeline
Branch Operation Manager
Allied Universal Security Services
06.2023 - Current
Branch Field Supervisor
Allied Universal Security Services
02.2023 - 06.2023
Corporate Security Site Supervisor
Allied Universal Security Services
07.2021 - 01.2023
Security Officer
Allied Universal Security Services
07.2020 - 07.2021
Cabin Service Lead
Delta Global Services, DGS
09.2018 - 07.2020
Ramp Agent
McGee Air Services
01.2015 - 09.2018
High School Diploma -
Tacoma School Of The Arts