Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
My customer service is upbeat and fun
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Counter/ Sandwich Artist
Bagel Express 401-426 5722
08.2023 - 08.2024
Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Increased speed of service through effective multitasking and time management skills.
Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Prepared and served hot and cold sandwiches based on customer preferences.
Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Counter/ Customer Service
Seven Stars, Broadway 524-2100
03.2019 - 2023
Serving fresh pastries and coffee, crafted sandwiches & salads
Maintaining service station, stocking cold case.
Managed cash register accurately, ensuring proper handling of cash and credit card transactions.
Exceeded daily sales targets consistently.
Contributed to store cleanliness by completing assigned cleaning tasks promptly and efficiently. My customer service is the upmost importance. Being a team player in this busy establishment.
Delivered exceptional service with a friendly and approachable demeanor, resulting in repeat business.
Server
Both, Spirto's Resturant/ The Aurora Club
10.2017 - 01.2019
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Some College
Skills
Relationship building, outgoing personality
Flexible schedule
Upselling, money handling
Cleaning techniques store opening and closing duties