Lynn Daniels
Chicago,IL
Summary
Dynamic healthcare professional with over 10 years of experience, including a role at Lawndale Christian Health as a Medical Biller and Coder. Proven expertise in billing and coding, complemented by exceptional customer service skills. Adept at enhancing patient satisfaction and ensuring compliance with HIPAA regulations.
Overview
11
11
years of professional experience
Work History
Front Desk Clerk
Salvation Army
825 N Christiana
09.2021 - 12.2021
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
CNA
Center Home for Hispanic Elderly
Chicago, IL
11.2015 - 04.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Provided support to assist residents with ADL Hoyer lifts to sit and stand
- Transported patients to treatment
- Answered patient's call light to determine patient's needs
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked and recorded patient's vital signs and charts as directed by medical or nursing staff.
- fed patient's and assisted patient's with eating or drinking
CNA
Nurse Staffing
Chicago, IL
01.2013 - 01.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Contracted for various nursing assignments
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Cantata Adult Life Service
Brookfield, IL
06.2013 - 11.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Served and collected food trays, and fed patient's who required help
- Bathed, dressed, and undressed patients
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provide ostomy care
- Changed bed linens, ran errands, directed visitors, and answered phones
CNA
Nurse Staffing
Chicago, IL
02.2011 - 02.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Contracted for various nursing assignments
Medical Biller and Coder
Lawndale Christian Health
Chicago, IL
10.2010 - 11.2010
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Entered claims data into the quick cap system
- Scanned and electronically filed paper claims
- Mailed claim payment checks and explanation of benefits
- Secured authorizations from HMC's
- Entered Cook County referral in database, sent letters to patient's, and followed up as necessary
Education
Associate of Applied Science - Medical Billing And Insurance Coding
Everest College
Chicago, ILSkills
- Over 10 years in Healthcare
- Billing and Coding
- Managed Care and HMO's
- Excellent Customer Service Skills
- HIPAA Certified
- CNA
- Collection Strategies
- Administrative skills
- Time management
Timeline
Front Desk Clerk
Salvation Army
09.2021 - 12.2021
CNA
Center Home for Hispanic Elderly
11.2015 - 04.2020
CNA
Cantata Adult Life Service
06.2013 - 11.2013
CNA
Nurse Staffing
01.2013 - 01.2015
CNA
Nurse Staffing
02.2011 - 02.2013
Medical Biller and Coder
Lawndale Christian Health
10.2010 - 11.2010
Associate of Applied Science - Medical Billing And Insurance Coding
Everest College