Lynn Garcia
Las Vegas
Summary
Dynamic and dedicated professional with extensive experience in customer service at Circle K. Proven ability to enhance customer engagement and resolve complaints effectively. Skilled in payment processing and committed to maintaining high standards of integrity and work ethic. Recognized for upselling and promoting loyalty programs to drive sales.
Overview
10
10
years of professional experience
Work History
Cashier
Circle K
01.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced register at shift end.
- Assisted customers with product inquiries and merchandise selection.
- Implemented best practices for inventory management and stock replenishment.
Cashier
7-eleven Convenience Store
12.2020 - 10.2023
- Promoted store loyalty programs to enhance customer engagement.
- Resolved customer complaints promptly, ensuring positive shopping experiences.
- Collaborated with team members to maintain a clean and organized store environment.
- Trained new employees on operational procedures and customer service standards.
Food Server
Denny's
11.2019 - 11.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Upsold daily specials and promotions, increasing sales revenue during shifts.
- Processed customer orders accurately using point-of-sale system.
Food Server
Red Robin
10.2018 - 10.2019
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Practiced good time management to deliver customers' prepared orders quickly.
- Adhered to safety and sanitation standards, contributing to a safe work environment.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Guest Room Attendant
Ceaser Palace Entertainment
09.2015 - 09.2018
- Cleaned and sanitized guest rooms, ensuring adherence to health and safety standards.
- Inspected rooms for maintenance needs, reporting issues to management promptly.
- Replenished supplies such as toiletries and linens to maintain inventory levels.
- Organized cleaning supplies and equipment for efficient workflow during shifts.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06-1989
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Payment processing
- Product knowledge
- Decision making aptitude
Timeline
Cashier
Circle K
01.2024 - Current
Cashier
7-eleven Convenience Store
12.2020 - 10.2023
Food Server
Denny's
11.2019 - 11.2020
Food Server
Red Robin
10.2018 - 10.2019
Guest Room Attendant
Ceaser Palace Entertainment
09.2015 - 09.2018
High School Diploma -
El Rancho High School