Lynn Garwick
Houston,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Business Director of Operations
Land-Air Medical Transport
01.2019 - 12.2022
- Managed daily operations of organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Interviewed and hired strong candidates for team openings, using job boards and social media to find applicants.
- Trained new employees on proper protocols and customer service standards.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Played key role in leading software development project and build all information technology infrastructure systems.
- Management in excess of $1M revenue and over $30K monthly budget of company
- Developed marketing strategy creation and advertising initiatives to better promote facility to public.
Director of Business Development
Land-Air Medical Transport
01.2017 - 12.2019
- Negotiated, prepared and signed contracts with clients.
- Identified and pursued valuable business opportunities to generate new company revenue.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Managed over 2,000 transport requests per month.
Territory Sales Representative
Cbeyond Communications
, TX
01.2015 - 01.2017
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
Outside Sales Representative
Safehouse Protection (ADT Security Dealer)
01.2013 - 01.2015
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Education
Bachelor of Science - Economics
University of Houston
Houston, TX12.2023
Associate of Arts - Business Administration
Lone Star College System
Houston, TX12.2022
Skills
- Strategic Vision
- Process Improvement
- Performance Analysis
- Lean Methodology
- Accounts Payable and Accounts Receivable
- Resource Allocation
- Oversee Administrative Functions
- Hiring and Onboarding
- Manage Operations
Timeline
Business Director of Operations
Land-Air Medical Transport
01.2019 - 12.2022
Director of Business Development
Land-Air Medical Transport
01.2017 - 12.2019
Territory Sales Representative
Cbeyond Communications
01.2015 - 01.2017
Outside Sales Representative
Safehouse Protection (ADT Security Dealer)
01.2013 - 01.2015
Bachelor of Science - Economics
University of Houston
Associate of Arts - Business Administration
Lone Star College System
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