Lynn Kent
Village Caregiving
Evansville,IN
1
Certification
11
years of professional experience
Compassionate case manager with experience overseeing up to 50 clients and managing teams of 80+ staff in mental health and direct care settings. Skilled in developing individualized care plans, staff hiring, and supporting clients with dementia and mental health diagnoses toward independent living. Dedicated to client progress, operational efficiency, and fostering a caring team I have a unique quality of knowing wha a client needs to do to be successful without even speaking with them.
Work History
Direct Care
7 Months- Supported 4-5 clients diagnosed with dementia by preparing meals, assisting with showers, administering medications, and providing transportation to appointments
- Ensured client safety and well-being by maintaining a consistent presence and responding to immediate needs
- Provided comfort measures like therapeutic touch or guided relaxation exercises while delivering direct care services.
Case Manager
6 Months- Assisted staff in providing support to clients facing mental health challenges.
- Guided clients in transitioning to independent living by managing personalized care plans.
- Over saw the many dynamics of complete strangers becoming roommates and making sure everyone lived cohesively.
- Coordinated care plans tailored to individual client needs, ensuring comprehensive support and resource allocation.
- Facilitated communication between clients and interdisciplinary teams, enhancing service delivery and collaboration.
- Conducted assessments to evaluate client progress, adjusting strategies based on feedback and outcomes.
Case Manager
9 Months- Managed a caseload of 50 clients and supervised 80-90 full and part-time staff by interviewing, hiring, and scheduling personnel
- Attended quarterly meetings and monitored available staff hours to ensure optimal coverage
- Maintained compliance by staying current on all documentation and accurately recording client information
- Coordinated comprehensive care plans to address client needs and ensure optimal outcomes.
- Developed and maintained accurate case documentation using electronic health record systems to ensure compliance.
- Trained and mentored junior staff on best practices in case management and client engagement techniques.
Case Management
4 Years 6 Months- Oversaw comprehensive care for client by scheduling therapies, nursing visits, and coordinating house cleaning and lawn services
- Ensured medication availability and food security for client during absences, supporting overall well-being
- Conducted regular assessments to evaluate client progress and adjust services accordingly.
- Collaborated with healthcare professionals to ensure seamless service delivery and continuity of care.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Case Manager
6 Months- Designed and implemented weekly schedules to enhance resident engagement while effectively managing home finances.
- Managed medication administration and coordinated transportation logistics for medical appointments.
- Ensured smooth daily operations and resident satisfaction through proactive oversight
Case Manager
2 Years 2 Months- Managed a caseload of 21 children, preparing all court documents and representing clients in court proceedings
- Maintained accurate and timely documentation to ensure compliance with agency standards
- Facilitated home visits to evaluate and support child safety measures and well-being initiatives.
- Coordinated quarterly CFTM meetings aimed at streamlining care coordination among case stakeholders.
Education
Bachelor's degree - Marketing
High school diploma or GED
Skills
*Care Plan development and maintenance
*Work extremely well under extreme pressure
*Always remain calm no matter what the situation might be
*Ability to see each person individually
*Able to build repro with anyone and work to help them succeed in life. I’ve worked with convicted murders
rapist
child molesters and everyone in between I can look past their history and see the good in everyone.
Certification
QMRP
CPR and First Aid Certified May 2028
Red Cross disaster relief certified
Depending on company policy, able to pass meds
PSA for Mental Health
Sat on boards and panels regarding mental health
Timeline
Direct Care
Village Caregiving
03.2026 - CurrentRead More
Case Manager
Southwestern Behavioral Healthcare
07.2025 - 01.2026Read More
Case Manager
SIRS
08.2024 - 05.2025Read More
Case Management
Visiting Angels
05.2019 - 11.2023Read More
Case Manager
Rescare
06.2018 - 12.2018Read More
Case Manager
DCS
01.2016 - 03.2018Read More
Evansville Day School
High school diploma or GED
Read More
USI
Bachelor's degree from Marketing
Read More