Diligent professional with strong background in managing residential environments. Successfully led teams to ensure smooth daily operations and resident satisfaction. Demonstrated leadership and problem-solving skills in high-pressure situations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Resource Development Specialist/Trainer
Bridge Health TREK Program
Fort Oglethorpe, GA
03.2017 - Current
Recruit Potential Foster Parents through Community events, Job Fairs, Social Media, word of mouth.
Trained potential foster parents through state approved IMPACT and NTDC training course.
Work with Potential foster parents through the SAFE Home Study process, Questionnaires, assessments, and other components used to analyze a families ability to Successfully Foster a child in Care.
Work with current Parents to keep their home open, approved and compliant. Complete home inspections and compliance measures with fingerprinting, background checks, medicals, etc.
Speak to Organizations, Churches, Schools events regarding the need for Foster Parents in Ga and the many ways the community can help.
Driving Instructor/Teacher
A+ Driving School, INC
Fort Oglethorpe, GA
03.2004 - Current
Evaluated student performance and documented progress and goals.
Established trust with parents by maintaining transparent communication about their child''s progress and areas of improvement.
Scheduled appointments with students for driving lessons.
Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
Taught DDS certified Defensive Driving Course.
Residential Supervisor
Volunteers of America GA
Griffin, GA
01.2005 - 03.2017
Effectively managed conflicts and resolved issues among residents to promote a welcome home environment.
Maintained residents files, including Carelogic notes, accurately in compliance with regulatory requirements.
Managed daily operations of the residential facility to ensure a safe, clean, and "homey" living environment for residents.
Coordinated all staffing schedules and made sure that each shift had coverage.
Monitored and recognized changes in behavior indicating potential crisis situations and responded calmly according to Policy and Procedures.
Maintained excellent HUD and GA HFR audit scores consistently.
Managed the HUD and VOA budgets including, Maintenance and upkeep on the property from HUD, and Staffing and training from Budget from VOA.
SST-3
Lookout Mountain Community Services, CSB
Lafayette GA
02.1995 - 02.2005
Worked in adolescent residential Program and with ID residential programs until I received a promotion and moved to the child and adolescent SED after school/summer program.
Supervised up to 6 employees providing services to children and adolescents with severe emotional behavior disorder dx.
Worked with the team and Therapist to create a schedule for the program incorporating group therapy, recreational therapy, homework assistance,mealtime, field trips and transportation from school as well as home.
Taught AAA defensive driving at the agency, teaching classes for new hires, current employees and transportation.
Worked flexible hours and shifts depending on need.
Assisted with CARF needs during accreditation time.
Education
General Studies
Floyd Jr. College
Rome, GA
Skills
Ability to train, motivate and inspire staff with an "anything I ask you to do, I will, as well" approach
Conducting performance evaluations and providing constructive feedback, on a routine basis not just annually
Always striving for a positive team oriented culture
Ability to manage Staff and resident conflicts with empathy, professionalism, always following protocol
critical thinking and problem solving under pressure Ability to remain calm in a crisis
Ability to manage schedules, budgets and prioritize tasks
Ability to maintain compliance with health and safety regulations
Group Head: Legal and Contracts at City Of Johannesburg Metropolitan MunicipalityGroup Head: Legal and Contracts at City Of Johannesburg Metropolitan Municipality