Automated office operations by managing client correspondence, records, contracts and data communications.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Maintained company accounting records by entering accounts payable, accounts receivable, invoices, and expense reimbursements to ensure financial accuracy.
Processed financial documents, including contracts, expense reports and invoices.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Worked with vendors to obtain quotes, negotiate contracts and handle several shipments per week.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Office Manager/Floor Manager
George-Ann's Specialty Shop
North Canton, OH
01.1990 - 01.1999
Handled scheduling and managed timely and effective allocation of resources and calendars.
Solicited vendor quotes to determine optimal material purchase pricing.
Oversaw day-to-day office operations
Supported owners and coworkers with smooth and efficient clerical support.
Coordinated office activities and operations to secure efficiency and compliance with company policies.