LYNN WILLIAMS
Los Angeles,CA
Summary
Experienced auto sales consultant with a proven track record of driving sales and ensuring customer satisfaction. Cultivates strong client relationships, negotiates deals, and understands the unique needs of each customer. Thrives in a collaborative team environment, consistently adapting to changing demands and delivering exceptional results. Reliable, goal-oriented, and possesses extensive product knowledge and sales techniques.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Honda Santa Monica
05.2024 - 10.2024
- Averaged 15 + vehicles a month. Specialized selling luxury preowned vehicles and suggesting trade-ins. Qualifying buyers by understanding their requirements and interests and matching these interests to various car models. Closing sales by overcoming objections, while maintaining $2,900 average gross. Excellent CSI average.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Sales Consultant
Volkswagen Of Downtown LA
01.2020 - 04.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Drove team revenue totals by bringing in top sales numbers. 15-20 sold vehicles.
- Exceeded sales targets by utilizing persuasive selling techniques and extensive product knowledge.
- Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.
Sales Consultant
Volkswagen Santa Monica
11.2016 - 01.2020
- Exceeded monthly sales quotas consistently through effective prospecting and lead follow-up strategies.
- Developed strong rapport with customers, resulting in repeat business and referrals.
- Utilized CRM software effectively for tracking leads, managing contacts, and scheduling appointments.
- Negotiated prices and financing options with clients to close deals successfully.
- Managed approximately 30 outgoing calls and emails.
- Provided sales and customer service assistance to walk-in traffic
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Sales Consultant
Volkswagen Of Downtown LA
02.2016 - 11.2016
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Collaborated with the finance department to secure desirable financing options for customers, ensuring a seamless purchase experience.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Sold 15-20 vehicles a month.
Sales Consultant
Infiniti Of Beverly Hills
08.2013 - 01.2016
- Enhanced client satisfaction by providing personalized recommendations and attentive service.
- Contributed to a positive work environment by collaborating effectively with team members.
- Participated in staff training sessions to stay current on industry trends, product developments, and sales techniques.
- Implemented effective upselling techniques to encourage additional purchases from satisfied customers.
- Developed strong rapport with customers, fostering loyalty and generating repeat business. Sold 15+ vehicles a month.
Skills
- Eleads
- Vinsolutions
- Customer Service
- Communication
- Negotiation
- Time Management
- Problem-Solving
- Teamwork
- Technical Knowledge
- CRM proficiency
- Objection handling
- Prospecting skills
- Cold-calling
Timeline
Sales Consultant
Honda Santa Monica
05.2024 - 10.2024
Sales Consultant
Volkswagen Of Downtown LA
01.2020 - 04.2024
Sales Consultant
Volkswagen Santa Monica
11.2016 - 01.2020
Sales Consultant
Volkswagen Of Downtown LA
02.2016 - 11.2016
Sales Consultant
Infiniti Of Beverly Hills
08.2013 - 01.2016
Similar Profiles
Casey RiveraCasey Rivera
Bartender at 1212 SANTA MONICABartender at 1212 SANTA MONICA
Alexis DuranczykAlexis Duranczyk
Senior Leader at Santa Monica SeafoodSenior Leader at Santa Monica Seafood
JEENA MOHANJEENA MOHAN
STUDENT RELATIONS OFFICER at SANTA MONICASTUDENT RELATIONS OFFICER at SANTA MONICA