Lynndzee Hemphill
Salem
Summary
Recognized for exceptional customer service and program analysis, driving improved operational performance and client satisfaction
Overview
8
8
years of professional experience
Work History
Inventory Manager
BMW of Salem
02.2025 - Current
- Assisted in organizing inventory storage for efficient access and management.
- Conducted regular audits of inventory to maintain accuracy and integrity of records.
- Utilized inventory management software
Product Specialist/Sales
Ford
08.2024 - 01.2025
- Supported product launches by coordinating with cross-functional teams to ensure alignment on specifications and timelines.
- Assisted in resolving customer inquiries and technical issues, enhancing overall satisfaction with Ford products.
- Analyzed market trends and competitor offerings.
- Maintained up-to-date knowledge of automotive technology advancements to inform product recommendations.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Researched product's technical specifications and accurately communicated information.
Personal Trainer/ Trainer Manager
Anytime Fitness
09.2017 - 09.2022
- Designed personalized fitness programs tailored to individual client goals and fitness levels.
- Conducted comprehensive fitness assessments to track client progress and adjust training plans accordingly.
- Led group training sessions, fostering a motivating environment for diverse fitness levels.
- Educated clients on proper exercise techniques, ensuring safety and effectiveness during workouts.
Education
NASM Certification - Exercise Science
NASM
Glendale, AZ09-2010
Skills
- Customer service
- Service excellence
- Program writing and analysys
- Decision-making
- Paperwork reviewing
- Critical thinking
Timeline
Inventory Manager
BMW of Salem
02.2025 - Current
Product Specialist/Sales
Ford
08.2024 - 01.2025
Personal Trainer/ Trainer Manager
Anytime Fitness
09.2017 - 09.2022
NASM Certification - Exercise Science
NASM
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