Lynne C. Jackson
Auburn,AL
Summary
Detail-oriented Administrative Professional experienced in financial processing, budgeting support, and client services. Managed payments, processed applications, and maintained accurate records while ensuring compliance and confidentiality. Delivered exceptional support to individuals navigating program services, enhancing overall client satisfaction.
Overview
9
9
years of post-secondary education
7
7
years of professional experience
Work History
Administrative Support Assistant II
Alabama Department of Transportation
Auburn, USA
02.2022 - Current
- Managed requisitions through AL Buys, ensuring compliance with budgetary constraints
- Processed payments for equipment repairs and building maintenance to ensure timely service delivery
- Assisted with payroll data entry to ensure accurate and timely employee compensation. data entry
- Tracked operational costs and maintained inventory to support efficient resource allocation
- Ensured proper organization of financial records for effective financial management. and reports
- Provide administrative and customer support
Customer Service Representative
Kepro
Auburn, USA
10.2019 - 01.2021
- Assisted clients with eligibility and benefits to facilitate informed decision-making
- Processed applications and updates for Medicaid services to ensure timely access for clients
- Maintained comprehensive records to ensure data integrity
Office Clerk
Car-Mart
Opelika, USA
04.2019 - 10.2019
- Processed payments and balanced deposits to ensure accurate financial records
- Organized and maintained office files to ensure easy access to information.
- Processed incoming and outgoing mail for efficient communication flow.
- Assisted customers with inquiries, providing excellent service and support.
- Verified applications for accuracy and compliance
Education
Bachelor of Science -
Troy University
Troy, AL 08.2021 - 03.2025
Associate in Science -
Southern Union State Community College
Opelika, AL 08.2016 - 12.2018
Advanced High School Diploma -
Opelika High School
Opelika, AL 08.2003 - 05.2006
Skills
- Requisition management
- Budget Tracking
- Financial transactions
- Payroll processing
- Regulatory compliance
- Record organization
- Data Management
- Microsoft Office
- Client support
Timeline
Administrative Support Assistant II
Alabama Department of Transportation
02.2022 - Current
Bachelor of Science -
Troy University
08.2021 - 03.2025
Customer Service Representative
Kepro
10.2019 - 01.2021
Office Clerk
Car-Mart
04.2019 - 10.2019
Associate in Science -
Southern Union State Community College
08.2016 - 12.2018
Advanced High School Diploma -
Opelika High School
08.2003 - 05.2006