Accomplished Product Manager specializing in SaaS and HCM. Partnered in the design and development of the next generation workforce management product (Dimensions) achieving $900M ARR with over 3000 customers in less than 5 years. Proven strong leadership skills supporting product management, development teams, and cross-functional teams. Experienced in bringing products together to create a unified platform and user experience. Worked extensively with architects and UX experts to make successful design decisions on features and to plan roadmap functionality.
Overview
17
17
years of professional experience
Work History
Senior Manager, Product Management
ULTIMATE KRONOS GROUP (formerly kronos, inc.)
01.2024 - 07.2024
Drove the vision of Workforce Management Time and Attendance to influence, produce, and maintain the roadmap
Accomplished Leader of direct and indirect Product Team with a passion for mentoring
Led a continuously growing team of Product Managers through the product development life cycle
Provided opportunities for mentoring, growth, and customer interactions for Product Team
Experienced with leading a global product management team, up to 9 product managers supporting over 20 different development teams globally
Mentored development engineers, quality assurance engineers, technical writers, and UX/UI members in product knowledge and processes
Utilized competitor and market analysis obtained directly and indirectly to make informed decisions
Presented at customer conferences to large audiences as well as small focus groups to gather feedback and provide direct customer support
Influenced and prioritized product features and development initiatives based on impact, user value, customer business needs, and strategic alignment
Strong written and verbal communication skills, including providing constructive feedback and collaboration with cross-functional teams, development teams, and customers
Partnered with Engineering to manage the Service Ownership from a product management perspective
Analyzed product services to produce functionality to reduce Time to Live and to support customers services to reduce downtime
Supported product team in innovating an AI driven chat bot to simplify the user experience.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Manager, Product Management
ULTIMATE KRONOS GROUP (formerly kronos, inc.)
01.2022 - 01.2023
Successfully led a Product Team supporting over 20 Development Teams globally
Mentored team, including indirect members, to continuously grow their knowledge and professional skills
Proven track record of innovative solutions for customers
Developed product features and functionality to meet customer business needs by working with development team using Agile Scrum practices
Ability to collaborate to solve complex issues by identifying and developing innovative solutions
Met with internal customers, external customers, and partners to gather business needs and outcomes desired that fed directly into current and future enhancements
Managed and presented in advisory board meetings
Met frequently with customers and internal customer support teams to assist with customer needs
Worked to foster a collaborative work environment with internal stakeholders to align product priorities, keep internal teams aware of product development, and collaborate on customer business use cases.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Senior Product Manager
ULTIMATE KRONOS GROUP (formerly kronos, inc.)
01.2017 - 01.2022
Analyzed business use cases to develop innovative solutions to meet and exceed customers’ business needs and Company goals
Collaborated with customers on a monthly basis to ensure their business needs are heard and understood
Managed product development throughout the life cycle starting with building requirements, development cycle, and through the release readiness process
Managed multiple projects and multiple teams simultaneously meeting tight deadlines, while maintaining the highest standards of quality
Led Business Analysts working on multiple projects, including supporting other Product Managers, to ensure growth in their skills and career paths.
Software Domain Analyst
ULTIMATE KRONOS GROUP (formerly kronos, inc.)
01.2008 - 01.2017
Progressively advanced through various quality assurance roles over a 9-year period ending in a role mentoring across all development teams by bringing customer business needs and user flows to bring high quality to features and functionality.
Worked both on Development Teams and a Cross-Functional Quality Team bringing high quality to development projects and across suite.
Led quality efforts by reviewing with a team all incoming issues found to ensure customer needs met.