Lynne McVay
Batavia,NY
Summary
Detail oriented Medical Receptionist with 19 year background preforming basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology.
Collaborative team player dedicated to helping patients and staff.
Overview
32
32
years of professional experience
Work History
Medical Secretary
Batavia Ophthalmology
Batavia, NY
06.2003 - Current
- Entered insurance and demographics into patients database.
- Checked patients in and out for appointments and collected copayments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Scanned identification and insurance cards into patient charts.
- Protected patients by observing strict HIPPA guidelines.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Inform patients of financial responsibilities prior to rendering services.
- Conducted patient intake interviews to collect demographics information and insurance details.
- Follow infection control procedures to protect patients and staff in waiting area.
- Complete workers comp documentation and send to appropriate parties.
- Travel to alternate office in Alden to perform office functions.
- Handle all Seneca Nation referrals.
District Manager
Batavia Daily News
Batavia, NY
01.1986 - 01.1999
- Working knowledge of Microsoft Word 2000,Excel and Publisher.
- Employed and discharged paper carriers in a 3 county area.
- Supplied the Daily News with 2 sales reports a week
- Dealt with store owners and evaluated their sales and adjusted the papers they received.
- Evaluated all children before hiring to make sure they were of legal age and had the proper working papers before hiring them,
- Authorized to give credit and enter payments into the computer.
- Made large money deposits at the bank on a daily basis.
Education
Associate of Applied Science - Medical Office Technology
Genesee Community College
Batavia, NY01.2004
Skills
- Front desk operations
- Organization and time management
- Appointment scheduling
- Verbal and written communication
- Records maintenance
- HIPPA guidelines
- Manage office phone triage
Timeline
Medical Secretary
Batavia Ophthalmology
06.2003 - Current
District Manager
Batavia Daily News
01.1986 - 01.1999
Associate of Applied Science - Medical Office Technology
Genesee Community College