Maria Castillo Escorcia
Prospect Park,NJ
Summary
Dynamic Medical Secretary with extensive experience at St Joseph's University Medical Center, excelling in appointment scheduling and patient communication. Proven ability to maintain HIPAA compliance while enhancing office efficiency. Recognized for strong organizational skills and a detail-oriented approach, ensuring accurate patient records and exceptional customer service.
Overview
11
11
years of professional experience
Work History
Medical Secretary
St Joseph's University Medical Center
05.2020 - Current
- Managed appointment scheduling and patient inquiries to enhance office efficiency.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Supported medical staff by preparing documents and ensuring timely communications.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Maintained current and accurate medical records for patients.
- Radiation oncology and infusion centers medical secretary
Senior Registrar
St Joseph's Wayne Medical Center
02.2015 - 04.2020
- Register patients as they came for emergency service.
- accurately collect patient' demographics and insurance information for accurate billing
Education
High School Diploma -
Nuestra Senora Del Carmen
Barranquilla, ColombiaSkills
- Appointment scheduling
- Electronic health records
- Patient communication
- Front desk operations
- HIPAA compliance
- Patient registration
- Insurance verification
- Document preparation
- Customer service excellence
- Team collaboration
- Data entry accuracy
- Patient follow-up
- Customer service
- Strong organizational skills
- Telephone customer support
- Detail-oriented approach
Languages
Spanish
Native or Bilingual
Timeline
Medical Secretary
St Joseph's University Medical Center
05.2020 - Current
Senior Registrar
St Joseph's Wayne Medical Center
02.2015 - 04.2020
High School Diploma -
Nuestra Senora Del Carmen