Lynne zaker
Hudson
Summary
Detail-oriented professional with strong customer service skills and multi-line phone management experience. Committed to enhancing workflow efficiency and fostering positive client interactions.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Air Purchases Inc
08.2014 - 01.2026
- Operated multi-line phone system for efficient handling of incoming calls and inquiries.
- Provided administrative support to management, enhancing workflow efficiency.
- Welcomed visitors at reception and directed them to appropriate services.
- Updated and maintained customer information to ensure accurate account records.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Coordinated office supplies inventory by monitoring stock levels, anticipating needs, placing orders, and verifying receipt.
Head cashier
Home Depot
Nashua
10.2007 - 09.2014
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Guided customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Monitored cashier performance to enhance customer service quality and optimize transaction processes.
- Scheduled and directed cashiers during shifts to ensure efficient register coverage and smooth operations.
Preschool Teacher
Early Start Children’s Center
Hudson
2003 - 08.2014
- Designed engaging lesson plans for diverse preschool age groups.
- Facilitated interactive activities enhancing social and emotional development.
- Implemented classroom management strategies to maintain a positive learning environment.
- Collaborated with parents to discuss and support children's progress and developmental needs.
- Conducted assessments to monitor and document children's growth and learning milestones.
- Organized educational materials and resources for daily classroom activities.
Education
Associate of Science - Early Childhood Care And Education
Northern Essex Community College
Haverhill, MA05-1988
Skills
- Customer service
- Phone system management
- Administrative support
- Office equipment operations
- Mail handling
- Cash handling procedures
- Inventory management
- Employee training
Timeline
Receptionist
Air Purchases Inc
08.2014 - 01.2026
Head cashier
Home Depot
10.2007 - 09.2014
Preschool Teacher
Early Start Children’s Center
2003 - 08.2014
Associate of Science - Early Childhood Care And Education
Northern Essex Community College