Dynamic and results-oriented professional with a proven track record at Telus International, enhancing content compliance through meticulous moderation and strategic policy insights. Demonstrates strong skills in database management and Excel, thriving in fast-paced environments while ensuring exceptional organizational abilities and unwavering commitment to accuracy.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Fields of Enlightened Minds Therapy Spa
Las Vegas, NV
09.2024 - Current
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Conducted research online utilizing search engines such as Google or Yahoo!.
Updated contact lists regularly when changes occur in patient status or contact information.
Handled confidential documents in an organized fashion according to established protocol.
Content Moderator
Telus International
Las Vegas
06.2022 - Current
Monitored user-generated content for violations of community standards.
Reviewed content for compliance with internal policies and procedures.
Performed moderation tasks such as deleting, editing, and suspending accounts.
Identified trends in user generated content that could be addressed through policy changes or training programs.
Warehouse Associate
Amazon
Las Vegas, NV
08.2017 - 06.2022
Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Maintained accurate inventory records through manual and computerized systems.
Performed cycle counts to ensure accuracy of inventory levels.
Unloaded materials from trucks using forklifts and pallet jacks.
Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Labeled containers correctly for product identification purposes.
Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Assisted in loading finished goods onto delivery vehicles as required.
Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
Handled hazardous materials safely following prescribed regulations.
Cashier
Long John Silver's
North Las Vegas, NV
02.2014 - 02.2015
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Assisted customers over the phone regarding store operations, product information and order placement.
Administrative Assistant
SNCF
Las Vegas, NV
11.2013 - 02.2014
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
Licensed Esthetician -
CILV
Las Vegas, NV
10-2024
High School Diploma -
Cheyenne Highschool
North Las Vegas, NV
05-2015
Skills
Check processing
Filing
Excel spreadsheets
Cash deposit preparation
Typing proficiency
Record preparation
Contract agreement preparation
Database management
Microsoft Word
Multi-line phone proficiency
Timeline
Administrative Assistant
Fields of Enlightened Minds Therapy Spa
09.2024 - Current
Content Moderator
Telus International
06.2022 - Current
Warehouse Associate
Amazon
08.2017 - 06.2022
Cashier
Long John Silver's
02.2014 - 02.2015
Administrative Assistant
SNCF
11.2013 - 02.2014
Licensed Esthetician -
CILV
High School Diploma -
Cheyenne Highschool
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