Lynnette Badgett
Detroit,MI
Summary
Detail oriented and organized Property Administrator with proven success in streamlining operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Property Administrator
Grant And Main Residential LLC
01.2021 - Current
- Provide full administrative support, including phone support, emailing, typing reports, filing and distribution of correspondence.
- Assist Property Managers in their efforts to ensure city and state code compliance and housing policies are met.
- Schedule and coordinate housing legal proceedings, inspections, and utility work as requested.
- Assist with lease administration activities, including tenant contacts and insurance information; generate reports.
- Promote and foster positive relationships with tenants and clients.
- Follow up on delinquent tenants and coordinate collection procedures.
- Communicate effectively with owners, residents, and on-site associates.
Senior Front End Collector
Credit Acceptance
01.2013 - 05.2021
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with customers to prevent accounts from entering repossession status.
- Maintained consistently high success rate of collecting on overdue accounts.
- Trained new employees on administrative procedures, company policies and performance standards.
- Entered customer details and notes into system for interdepartmental access and review.
- Received escalation calls, properly handled and maintained situation.
- Assisted with team activities including scheduling and conducting team huddles, side-by-side coaching's, and creating collector action plans.
Education
High School Diploma -
Central High School
Detroit, MISkills
- Accounts Receivable
- Property Management Systems
- Resident Support
- Report Preparation
- Office Management
- Work Planning & Prioritization
Timeline
Property Administrator
Grant And Main Residential LLC
01.2021 - Current
Senior Front End Collector
Credit Acceptance
01.2013 - 05.2021
High School Diploma -
Central High School