Experienced Medical Assistant with over 30 years in direct patient care and office management. Skilled in maintaining high patient satisfaction, and ensuring compliance with healthcare regulations. Committed to building patient trust, and improving healthcare experiences. Proven track record in enhancing patient satisfaction through effective communication and adherence to practice standards.
Monitored telemetry appointments for accurate patient data management.
Assisted physicians by administering injections and conducting tests. Communicated effectively with patients to provide a positive experience throughout their visit.
Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments. Streamlined treatment rooms by efficiently organizing cleaning and restocking.
Ensured patient confidentiality through prompt and secure medical record management..
Scheduled patient appointments, enhancing convenience and care continuity.
Answered telephones and directed calls to the appropriate medical or administrative staff.
Ensured HIPAA compliance by maintaining confidentiality of all patient information.
Provided administrative support to medical staff, including scheduling appointments, and performed data entry into the electronic health record system.
Provided assistance with other administrative duties as assigned.
Accurately documented vital statistics and test results in patient records.
Ensured confidentiality of patient information while maintaining privacy protocols.
Conducted comprehensive eye exams as part of routine assessments.
Efficiently handled patient registration and administrative responsibilities.
Sterilized treatment areas post-examination, promoting safety and cleanliness.
Run all pregnancy and urine drug testing in a timely manner, so the patients could have access to their medication.
Used data entry to input the demographic details of new patients into the management software.
Followed the HIPAA regulations to protect all patients during all procedures.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
California Certified Medical Assistant-CCMA-C#18663-17 Expires 11/30/2027.
Clinical Medical Assistant Certification- CMAC#1068 Expires 03/31/2027.
Phlebotomy Technician Certification-PTC#1068 Expires 03/31/2027.
Medical Administrative Assistant Certification-MAAC#1068 Expires 03/31/2027.
EKG Technician Certification-ETC#1068 Expires 03/31/2027.
CPR certified through American Heart Association 06/2026