Hi, I’m
Lynnette Nunez
College Student In A Pre- Nursing Program/A.A. Degree - Health Science Track
Vero Beach,FL
Summary
Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
3
years of professional experience
5
years of post-secondary education
Work History
Bambuu Again Eatery Vero Beach, FL
Server Shift Leader
10.2022 - 02.2024
Job overview
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
Alchemy 43 New York, NY
Receptionist
06.2023 - 08.2023
Job overview
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with onboarding new clients and securing paperwork completion.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Julies Cleaning Business Vero Beach, FL
Cleaning Crew Manager
05.2023 - 08.2023
Job overview
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Evaluated employee performance and developed improvement plans.
- Completed schedules, shift reports, and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Managed laundry sorting, washing, drying, and ironing.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established team priorities, maintained schedules and monitored performance.
Citron Bistro Vero Beach, FL
Server
03.2023 - 06.2023
Job overview
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sonnys BBQVero Beach, FL
Server
08.2022 - 02.2023
Job overview
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Inine Bistro New York, NY
Server
06.2021 - 05.2022
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Mixology and preparation- staying current on seasonal trends or drink popularity and often create their own recipes.
- Flexibility
- cash manaegment
- Stamina -staying power to continue performing a job efficiently and accurately despite changing conditions.
Education
Baruch College Campus High SchoolNew York, NY
High School Diploma
09.2018 - 06.2021
University Overview
- Honor Roll freshmen year 2018
- Completed AP course in History, Science, and Spanish
- Graduated with a 3.4 GPA
- Latino Black people of minority club Member
SUNY Buffalo StateBuffalo, NY
Associate of Applied Science from Bioethics And Medical Ethics
08.2021 - 06.2022
Indian River State CollegeFt. Pierce, FL
Bachelor of Science from Nursing
08.2022 - Current
Skills
Bilingual - fluent in Spanish and English
Timeline
Receptionist
Alchemy 43
06.2023 - 08.2023
Cleaning Crew Manager
Julies Cleaning Business
05.2023 - 08.2023
Server
Citron Bistro
03.2023 - 06.2023
Server Shift Leader
Bambuu Again Eatery
10.2022 - 02.2024
Server
Sonnys BBQ
08.2022 - 02.2023
Indian River State College
Bachelor of Science from Nursing
08.2022 - Current
SUNY Buffalo State
Associate of Applied Science from Bioethics And Medical Ethics
08.2021 - 06.2022
Server
Inine Bistro
06.2021 - 05.2022
Baruch College Campus High School
High School Diploma
09.2018 - 06.2021
Art- Painting, drawing, music, & dance
on my free time i enjoying doing the subjects listened above. i also appreciate staying active and taking care of my body; working out, hiking, and swimming. I was on a swim team in New York City for 6 years and am also a certified life guard. i also played many sports growing up my favorite was Rugby and i did that for 3 years.
Art- Painting, drawing, music, & dance
on my free time i enjoying doing the subjects listened above. i also appreciate staying active and taking care of my body; working out, hiking, and swimming. I was on a swim team in New York City for 6 years and am also a certified life guard. i also played many sports growing up my favorite was Rugby and i did that for 3 years.
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