Lynnette Wilson
Shaker Height,OH
Summary
Overview
15
15
years of professional experience
Work History
Food Service Cook
Cleveland Clinic
05.2023 - Current
- Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
- Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.
- Provided excellent customer service by addressing dietary restrictions or allergies with appropriate substitutions or modifications when necessary.
- Trained new staff members on proper cooking techniques, safety procedures, and equipment usage for optimal performance.
- Consistently met or exceeded food safety standards through diligent temperature checks, safe storage practices, and proper handling techniques.
- Collaborated with team members to ensure timely delivery of orders during peak service hours.
- Enhanced customer satisfaction by consistently preparing high-quality dishes in accordance with menu specifications.
- Participated in ongoing professional development opportunities, staying current with industry trends and enhancing culinary skillet.
Stow Associate
Amazon
01.2021 - 03.2022
- Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
- Ensured timely order fulfillment with effective stowage of items in designated storage locations.
- Enhanced productivity by accurately scanning and tracking incoming inventory using barcode scanners.
- Contributed to a positive work atmosphere, fostering strong relationships among team members through open communication and collaboration.
- Improved warehouse organization by implementing efficient stowing strategies and maintaining clear walkways.
- Collaborated with fellow associates for efficient stowing processes, streamlining daily tasks and increasing overall team performance.
- Maintained up-to-date knowledge of company policies, procedures, and best practices related to warehouse operations through regular training sessions and professional development opportunities.
- Demonstrated flexibility and adaptability by effectively managing multiple tasks simultaneously while maintaining a high level of organization and productivity.
- Supported warehouse operations by participating in cross-functional tasks such as receiving shipments, unloading trucks, and preparing outgoing orders for delivery.
- Facilitated timely order processing by promptly notifying team leads or supervisors about potential bottlenecks or delays in the stowing workflow.
- Achieved high levels of accuracy while stowing products through meticulous attention to detail during labeling procedures.
- Reduced item discrepancies by diligently conducting accurate inventory counts and reporting any inconsistencies.
- Assisted with the onboarding of new Stow Associates, providing essential training and guidance for successful integration into the team.
- Prevented inventory damage by carefully handling fragile items during the stowing process, ensuring proper protective packaging when needed.
- Provided exceptional customer service by addressing any concerns or inquiries regarding product availability or location within the warehouse facility.
- Safely stacked items to maximize space within acceptable safety limits.
- Complied with safety regulations and protocols to reduce risks and safeguard teams.
- Inspected items for any damages and reported discrepancies to supervisor.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Sorted over [Number] products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Separated damaged items from functional ones before placing on shelves.
- Stayed accountable for storage and organization of warehouse merchandise.
- Arranged merchandise according to company standards to maintain tidy and organized stockroom.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained safety and efficiency to maximize overall productivity and increase stowing rates by [Number]%.
Dietary Associate
Southpointe Healthcare Center
10.2009 - 03.2014
- Supported departmental goals for continuous improvement by actively participating in quality assurance initiatives, audits, and inspections.
- Assisted in inventory management, ordering supplies as necessary to maintain optimal stock levels for efficient meal preparation.
- Handled special event catering requests within the facility, coordinating menus with clients while adhering to budgetary constraints.
- Received consistent positive feedback from both patients and staff for exceptional attention to detail in preparing meals according to dietary requirements.
- Educated patients on proper portion sizes and healthy eating habits, empowering them to make informed decisions about their diets outside the hospital setting.
- Collaborated with dietitians to develop specialized menus for patients with specific dietary restrictions or allergies.
- Maintained accurate records of patient dietary preferences, allergies, and nutritional needs to ensure optimal care and meal planning.
- Served as a liaison between the dietary department and nursing staff, addressing concerns regarding patient nutrition promptly and professionally.
- Improved patient satisfaction by providing individualized meal plans tailored to dietary needs and preferences.
- Enhanced nutritional outcomes for patients through careful monitoring and adjusting of meal plans as needed.
- Developed strong rapport with patients through active listening and empathetic communication, resulting in increased patient satisfaction scores.
- Ensured timely delivery of meals to patients, maintaining a high level of customer service and satisfaction.
- Safeguarded against cross-contamination by diligently following food handling protocols and allergen awareness procedures in the kitchen.
- Streamlined kitchen operations by implementing effective time management techniques during meal prep and serving times.
- Managed food waste effectively by implementing portion control strategies and utilizing leftovers creatively in new dishes.
- Prepared therapeutic diets for patients with various medical conditions, ensuring adherence to physician-prescribed guidelines while maintaining palatability and visual appeal.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Distributed food during busy peak periods to drive customer satisfaction.
- Educated patients and families on nutrition management.
- Monitored and evaluated patient progress, documenting results.
- Worked with insurance companies to obtain coverage for nutrition services.
Education
Bachelor of Science - Health Managment
Walden University
Minneapolis, MN01.2009
No Degree - Customer Service
Cuyahoga Community College
Cleveland, OH06.2002
Bachelor of Science - Health Science
Kaplan Career Institute - Boston
Boston, MA11.1997
Skills
- Food Preparation
- Food presentation
- Sanitation Practices
- Allergy awareness
- Meal coordination
- Health Code Compliance
- Portion Control
- Knife Skills
- Storage Organization
- Supply Restocking
- Menu Planning
- Sauce making
- Grilling Techniques
- Customer Service
- Strong attention to safe food handling procedures
- Operations Management
- Sanitation
- New Hire Training
- Cooking
- Food plating and presentation
- Frying
- OSHA
- Food Handler Certification
- Food presentation talent
- Kitchen equipment operation and maintenance
- Meal Preparation
- Safe handling procedures
- Inspection skills
- Food Safety
- Safe Food Handling
- ServSafe Food Manager
- Product ordering
- OSHA
- Food Handler Certification
- Food presentation talent
- Kitchen equipment operation and maintenance
- Meal Preparation
- Safe handling procedures
- Inspection skills
- Food Safety
- Safe Food Handling
- Server Food Manager
- Product ordering
- Dishwasher Operation
- Cooking techniques
cooking, singing, sewing, commutity work, Love Jehovah.
I was born to cook, I was cooking at the age of 10 years old. I was taught by my mother how to sew, and took it up in jr high school (Charles .W. Eliot ) Hight School Cleveland Ohio, ( John F Kennedy" Cleveland Ohio, Singing is something I do for fun. I give my time to my community like helping to put together a garden, cutting grass for the older people, help to keep clean my neighborhood, and watch out for our younger people. My religion is my life, I serve Jehovah with all my heart, Jehovah get my time first, the rest followers.
Timeline
Food Service Cook
Cleveland Clinic
05.2023 - Current
Stow Associate
Amazon
01.2021 - 03.2022
Dietary Associate
Southpointe Healthcare Center
10.2009 - 03.2014
Bachelor of Science - Health Managment
Walden University
No Degree - Customer Service
Cuyahoga Community College
Bachelor of Science - Health Science
Kaplan Career Institute - Boston
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