Lynnzee Bowling
8942 Hosta Way,IN
Summary
Proven track record in enhancing customer satisfaction and financial security, demonstrated at Everwise Credit Union through exceptional service and rigorous compliance. Skilled in cash management and creative thinking, I excel in fostering client relationships and streamlining operations. Achieved a notable increase in successful loan applications, underscoring my commitment to results and customer-centric approach. Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Overview
11
11
years of professional experience
Work History
Banker 2
Everwise Credit Union
08.2021 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Opened, closed, and updated accounts for customers.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Balanced teller drawers and ATM cash.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Processed loan applications efficiently, leading to higher rate of successful approvals and customer satisfaction.
- Provided exceptional customer service by promptly addressing concerns and resolving issues.
Cashier/Early Morning Stocker
Walmart
05.2015 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Sandwich Maker
Subway
04.2014 - 05.2015
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Greeted guests, promoted specials, and took orders.
- Managed cash transactions efficiently while adhering to company policies for financial security measures.
- Trained team members to prepare sandwiches and other items according to instructions.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and served hot and cold sandwiches based on customer preferences.
Education
High School Diploma -
Decatur Central High School
Camby, IN05.2017
Skills
- Customer Service
- Cash Handling
- Creative Thinking
- Cash Management
Timeline
Banker 2
Everwise Credit Union
08.2021 - Current
Cashier/Early Morning Stocker
Walmart
05.2015 - 08.2021
Sandwich Maker
Subway
04.2014 - 05.2015
High School Diploma -
Decatur Central High School
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