Lynsay Gardner
Open Door Community Health Centers
Blue Lake,CA
1
Certification
22
years of professional experience
Seeking part-time employment to support family finances. Skilled in adapting to new challenges and delivering high-quality outcomes. Ready to contribute effectively in a collaborative environment while pursuing opportunities for growth.
Work History
Medical Biller
1 Year 9 Months- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
Emergency Dispatcher
2 Months- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Provided life-saving assistance with medical emergencies over the phone, guiding callers through proper procedures until help arrived.
- Effectively managed stressful situations, maintaining a calm demeanor while providing crucial support to both callers and first responders.
Emergency Dispatcher
1 Year- Coordinated communication between first responders and command staff during critical incidents.
- Managed emergency call intake, prioritizing urgency and dispatching resources efficiently.
- Utilized CAD systems to track unit availability and ensure optimal resource deployment.
- Mentored new dispatchers on protocols, enhancing team efficiency and response accuracy.
RADIOLOGY SPECIALIST
5 Years- Greeted and checked in patients for radiology exams, ensuring a welcoming and efficient experience. Checked patients in for their exams. Performed x-ray; limited fluoroscopic, and limited CT exams while practicing ALARA. Scheduled patient appointments for all types of radiology exams. Oversaw daily operations of radiology department, coordinating activities of 10 civilians and 7 soldiers to maintain high standards of patient care.
- Kept work and patient areas clean, orderly and well-stocked to promote efficiency.
- Implemented process improvements that enhanced workflow efficiency within the department.
- Managed inventory of radiological supplies and equipment, ensuring proper maintenance and availability during procedures.
Customer Service Representative
1 Year 4 Months- Provided exceptional customer support, resolving inquiries and issues efficiently.
- Assisted customers with product selection, enhancing overall shopping experience.
- Streamlined checkout processes, reducing wait times for customers.
- Responded to customer requests for products, services, and company information.
Waitress/Hostess
5 Years 1 Month- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order accuracy and delivery times.
- Trained new waitstaff on menu knowledge and service standards.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area to meet health standards.
Education
MEDICAL CODING/BILLING CERTIFICATE
ASSOCIATE OF SCIENCE - HEALTH SCIENCE
MEDICAL EDUCATION AND TRAINING CAMPUS (METC)
Completed the JRCERT Radiology Program through the military. This included 6 months of didactic training in San Antonio, Texas, for which I graduated at the top of my class, and 6 months of Phase II on the job training at Fort Belvoir Community Hospital in Fort Belvoir, Virginia.
High School Diploma
Skills
Microsoft Office Suite
HIPAA compliance
Insurance verification
Insurance claims
Insurance billing
Electronic claims
Microsoft office: Word
Excel
Powerpoint
Teamwork and collaboration
Certification
ARRT R.T.(R), MCBC certification through AMCA
Timeline
Medical Biller
Open Door Community Health Centers
11.2024 - CurrentRead More
Emergency Dispatcher
Arcata Police Department
09.2024 - 11.2024Read More
Emergency Dispatcher
Suffolk Police Department
06.2023 - 06.2024Read More
RADIOLOGY SPECIALIST
US ARMY
06.2015 - 06.2020Read More
Customer Service Representative
Lowe's
10.2009 - 02.2011Read More
Waitress/Hostess
Leona's Restaurant
07.2004 - 08.2009Read More
EASTERN OREGON UNIVERSITY
Read More
MEDICAL EDUCATION AND TRAINING CAMPUS (METC)
Read More
KAPLAN UNIVERSITY
ASSOCIATE OF SCIENCE from HEALTH SCIENCE
Read More
PURDUE UNIVERSITY GLOBAL
MEDICAL CODING/BILLING CERTIFICATE
Read More
Reedsport High School
High School Diploma
Read More