Lynsey Diersing
Saint Petersburg,Florida
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Dr. Lori Mcauliffe M.D. Pediatrics
Saint Petersburg, Florida
09.2022 - Current
- Greeted customers warmly and made them feel welcome.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Updated customer information in databases regularly to ensure accuracy of records.
- Completed basic bookkeeping and document filing.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Medical Assistant
Mahoney Dermatology Spec
Saint Petersburg, PA
05.2022 - 08.2022
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
Cashier
Publix
Saint Petersburg, Florida
02.2016 - 08.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL05-2024
Associate of Arts - Biochemistry
St. Petersburg College
Clearwater, FL12-2019
Skills
- Business Administration
- Listening Skills
- Multi-Line Telephone Systems
- Time Management
- Appointment Scheduling
- Team Collaboration
- Administrative Skills
- Hospitality Services
- Telephone Etiquette
- Customer Assistance and Interaction
Timeline
Front Desk Receptionist
Dr. Lori Mcauliffe M.D. Pediatrics
09.2022 - Current
Medical Assistant
Mahoney Dermatology Spec
05.2022 - 08.2022
Cashier
Publix
02.2016 - 08.2021
Bachelor of Science - Biomedical Sciences
University of South Florida
Associate of Arts - Biochemistry
St. Petersburg College
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