Dependable and hardworking employee with experience in fast-paced kitchens. Dynamic team player with strong attention to detail and good work ethic. Fast learner consistently meets deadlines without sacrificing quality.
Overview
18
18
years of professional experience
Work History
Dishwasher/Restaurant Busser
Cracker Barrell Old Country Store
Wesley Chapel, FL
11.2023 - 04.2024
Followed all safety guidelines while handling sharp objects like knives or forks.
Disposed of glassware that had been broken or chipped according to safety procedures.
Informed supervisors immediately if any machine malfunctions were observed during operation.
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Ensured that workstations were kept neat and tidy throughout the shift.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Inspected all returned dishes for cleanliness before restocking them on shelves.
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Removed garbage and trash to designated disposal areas in accordance with health regulations.
Dishwasher
Catches Waterfront Grille
Port Richey, FL
04.2021 - 07.2023
Followed all safety guidelines while handling sharp objects like knives or forks.
Informed supervisors immediately if any machine malfunctions were observed during operation.
Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Sanitized surfaces after each use following standard sanitation practices.
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Removed garbage and trash to designated disposal areas in accordance with health regulations.
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Ensured that workstations were kept neat and tidy throughout the shift.
Disposed of glassware that had been broken or chipped according to safety procedures.
Housekeeping Supervisor
A2Z Residential & Commercial Cleaning
Fort Myers, FL
10.2013 - 08.2021
Implemented cost-saving measures to reduce operational costs without compromising quality standards.
Responded promptly to maintenance requests from guests or staff members.
Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Inspected guest rooms and public areas to ensure they met established cleanliness standards.
Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Stocked room attendant carts with supplies to keep carts organized and clean.
Practiced safe work habits and wore protective safety equipment.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Monitored cleanliness of lobby, swimming pool and other common areas.
Swept and damp-mopped private stairways and hallways.
Polished furniture and room accessories to keep all areas bright and fresh.
Established and enforced procedures and work standards, promoting team performance and safety.
Clerk/Customer Service Representative
Hess Express
Land O' Lakes, FL
05.2006 - 08.2010
Performed data entry tasks to update customer accounts records.
Utilized computer software programs to create reports, labels, forms.
Verified accuracy of all paperwork prior to submission for processing.
Assisted customers with inquiries and complaints in a professional manner.
Organized and maintained filing systems for confidential documents.
Processed customer payments accurately and efficiently.
Answered phones in a courteous manner while providing excellent customer service.
Processed payments, refunds, and exchanges accurately and efficiently.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Scanned documents into digital formats ensuring accuracy of content.
Provided excellent customer service to ensure satisfaction.
Maintained inventory levels of office supplies and equipment as needed.
Processed customer orders promptly and accurately.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Operated cash register to process cash, check, and credit card transactions.
Communicated with customers and employees to answer questions or explain information.
Prepared pizzas and sandwiches for customers.
Waitress
Laker cafe
Land O Lakes, FL
09.2006 - 07.2008
Replenished beverages when necessary.
Provided excellent customer service by addressing any complaints or concerns promptly.
Provided accurate change for cash transactions using a cash register system.
Participated in team meetings to discuss new menu items or changes in policy.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Assisted other wait staff members in times of heavy customer traffic.
Answered questions about menu items, ingredients, and pricing.
Bussed tables as needed during peak hours.
Checked back with customers throughout meal service to ensure satisfaction.
Organized take-out orders efficiently according to customer requests.
Communicated daily specials to customers.
Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Prepared checks accurately and processed payments promptly.
Maintained a clean work station by restocking supplies, wiping down counters.
Developed positive relationships with regular customers through friendly conversation.
Greeted customers and provided menus.
Served alcoholic beverages responsibly in accordance with state laws.